- Pearl Interactive Network (Atlanta, GA)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- Carter's/OshKosh (Atlanta, GA)
- …service and sales skills to optimize each customer interaction. This role reports to the Call Center Supervisor and is a fully remote position, with the ... build your career at Carter's. **HOW YOU'LL MAKE AN IMPACT:** The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via… more
- AECOM (Atlanta, GA)
- …Join us. **Job Description** **AECOM** is actively seeking an experienced Traffic Monitoring Call Center Supervisor for employment in Atlanta, GA. ... the work atmosphere promotes positive morale in the dispatch center + Interact with trainers to identify and improve...co-workers (internal customers) and Customers Willingness to be on call 24/7 and respond to after-hours call … more
- IQVIA (Atlanta, GA)
- …of education and experience. + Five years of relevant work experience. + Call center management/ supervisor experience. + Strong analytical mind with ... this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine… more
- ABF Freight (Atlanta, GA)
- …a career. DC Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, ... by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and...is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards,… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Molina Healthcare (Atlanta, GA)
- …experience in healthcare/ health plan industry, including 1+ years as a supervisor . * Strong communication skills * Strong analytic and problem solving abilities ... **Preferred Education** Associate's or Bachelor's Degree **Preferred Experience** 3+ years of healthcare or health plan supervisory experience. Managed Care operations experience. Prior Medical Assistant experience. To all current Molina employees: If you are… more
- State of Georgia (Gwinnett County, GA)
- … Supervisor 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center . This ... CSC Supervisor 3 (MSA) Lawrenceville Georgia - Gwinnett -...also prepares operational and accounting reports for the assigned center and uses these reports to monitor and improve… more
- Evolent (Atlanta, GA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- TTEC (Atlanta, GA)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Transdev (Atlanta, GA)
- …player + Travel up to 20% of the time + Available to be on call and responsive for 24/7 operations Physical Requirements: + Regularly required to stand; walk; use ... Management & Supervisory Job Type: Full Time Req ID: 3826 Pay Group: ECH Cost Center : 575 The above statements are intended to describe the general nature and level… more
- Atlanta Airlines Terminal Company, LLC (Atlanta, GA)
- …Center Coordinator Department: Operations Salary: $45,792 Reports to: Communication Center Supervisor FLSA Status: Non-Exempt Position Summary: The ... Enterprise Asset Management System (EAMS) as well as the Supervisor Shift Log. . Receive, record and release Lost...training, education, or experience. . Related experience in a call center /dispatch environment. . Able to work… more
- Fresenius Medical Center (Marietta, GA)
- **Locations: Tanner Medical Center - Carrollton - 705 Dixie St. Carrollton, GA 30117** **&** **Tanner Medical Center - Villa Rica - 601 Dallas Hwy, Villa Rica, ... federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Lawrenceville, GA)
- **Location: Gwinnett Medical Center - Lawrenceville** **NIGHT - EVENING SHIFT!** **Shift Details:** + **Staff member will work 3 to 4 days a week.** + **Monday thru ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration… more
- Fresenius Medical Center (Suwanee, GA)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. + Assesses, collaborates and documents patient/family's… more
- Fresenius Medical Center (Marietta, GA)
- …regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another ... adjustments or modifications to treatment plan as indicated and notifies Supervisor or physician as needed. . Assesses, collaborates and documents patient/family's… more
- Fresenius Medical Center (Marietta, GA)
- …manager and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis + Review and comply with the ... laws and regulations. + Assist with various projects as assigned by direct supervisor . + Other duties as assigned. **PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**… more
- Cardinal Health (Atlanta, GA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …a vital role in the success of Patient Access. This role is the link between the call center Supervisors and Agents. + The overall function of the Team lead is ... to assist supervisor (s) with the growth and development of team members...4 years of experience in a customer service, hospitality, call center or sales environment Or 12… more
- Pearl Interactive Network (Atlanta, GA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more