- TechDigital Group (Atlanta, GA)
- …contact center to support the ever-evolving customer journey by providing superior customer service across voice and chat at a lower cost. Role: Business ... Must Have's: Amazon Connect AWS Quicksight Genesys Customer Experience JD: Contact Center Modernization - Genesys... Analyst & - Reporting & Analytics, Design Owner Responsibilities:… more
- TechDigital Group (Atlanta, GA)
- An established industry player is seeking a Business Analyst to lead the migration of contact centers from Genesys to Amazon Connect. This role involves analyzing ... The ideal candidate will have a strong background in customer experience technologies and analytics, and will play a...analytics, and will play a crucial role in enhancing service delivery while reducing costs. Join this innovative project… more
- Ernst & Young Oman (Atlanta, GA)
- …leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer , ... SAP, you will pave the way for innovative solutions. As a Senior Technology Analyst , you will play a pivotal role in bridging the gap between business needs… more
- Pearson (Atlanta, GA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …learning and innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR** ) you will ... and system-related challenges which will promote growth your skill sets. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- Oracle (Atlanta, GA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Truist (Atlanta, GA)
- …Team" mentality 8. Strong understanding of Telecom billing, auditing, and Customer Service Record (CSR) interpretation 9. Understanding/utilization of ServiceNow ... States of America) **Please review the following job description:** Service Delivery of Voice/VoIP/Mobility Telecom services from multiple strategic partners.… more
- FREEMAN (Atlanta, GA)
- …well as new technologies to deliver moments that matter. **Summary** The Customer Experience Insights Analyst delivers analytical support and actionable insights ... shape exhibitions, exhibits, and events that drive audiences to action. The integrated full- service solutions leverage a 97-year legacy in event management as… more
- State of Georgia (Fulton County, GA)
- IT Enterprise Busi Analyst 2 / 3 Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/74765/other-jobs-matching/location-only) Hot ... improvement recommendations, and management of the payroll and accounting shared service centers. Position Description: The State Accounting Office (SAO) is seeking… more
- The Hertz Corporation (Atlanta, GA)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- Southern Company (Atlanta, GA)
- **IT Service Management Analyst ** **Job Summary:** The IT Service Management Analyst is responsible for the strategy development, operation and support ... of enterprise-wide service management functions (includes asset, incident, change, problem, ...analytics/BI/reporting functions) and tools with a focus on improving customer satisfaction, maximizing productivity, reducing cost, risk and touch… more
- The Hartford (Alpharetta, GA)
- …Work Hours After Training: Core business hours Responsibilities: + Provide exceptional customer service by maintaining a dedication to meeting the expectations ... Ability Analyst - C410ANSr Ability Analyst -...objectives Qualifications: + 1+ yeas of experience providing quality customer service is required + 2+ years… more
- Georgia Systems Operations (Tucker, GA)
- …Georgia System Operations Corporation is looking for a full-time Energy Information Systems Analyst to join our team in Tucker, GA. This role offers a competitive ... accuracy of our operations. YOUR ROLE As an Energy Information Systems Analyst , you will spend your day designing, developing, and maintaining software applications… more
- Cognizant (Atlanta, GA)
- … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
- Georgia Systems Operations (Tucker, GA)
- …of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any ... Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary...identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent… more
- Georgia Systems Operations (Tucker, GA)
- …of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any ... Volunteer Time Off This position, within the Enterprise Systems Analyst job family of IT, will have the primary...identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent… more
- JPMorgan Chase (Atlanta, GA)
- …within a collaborative team environment. **How we're organized:** As a Summer Analyst within the Commercial & Specialized Industries team, you will hone your ... York, Chicago, Los Angeles, Irvine, Atlanta, Dallas As an Analyst in the ABL group, you will learn credit...of the full breadth of JP Morgan products and service offerings + Conducting client and prospect research to… more
- CBRE (Atlanta, GA)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …platforms), role-based access security, and hands-on troubleshooting-all with a highly customer -focused, service -oriented mindset. **This is a hyrid role and ... and leadership programs + And more The Senior HR Analyst will be the central connector for our Talent,...while maintaining a high level of quality and internal customer satisfaction **SKILLS AND ABILITIES:** + Experience with consulting… more
- Highmark Health (Atlanta, GA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
