- Vontier (Atlanta, GA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Atlanta, GA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Atlanta, GA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- TTEC (Duluth, GA)
- …success metrics associated with goals. These include: + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure ... track to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every… more
- Michaels (Atlanta, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Vontier (Atlanta, GA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Crate & Barrel (Chamblee, GA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- Boehringer Ingelheim (Duluth, GA)
- …+ Five-plus (5+) years progressive experience in IT, Marketing, Administrative, Finance, Customer Service and/or relevant business experience. + Knowledge / work ... or lack of processes that could lead to data quality issues. CUSTOMER SUPPORT: + Coaches fellow...ad-hoc inquiries. + Develops documentation used to train and coach teammates on processes and issue resolution. + Follows… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …quality services based on AAMI standards and best practice guidelines so that customer service and satisfaction are realized by those served. + Supports the ... and values of Emory Healthcare. This role encompasses that of an educator, coach , facilitator, project manager, and quality specialist. Supports the Enterprise… more
- Monro Muffler/Brake (Roswell, GA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- Elkay (Norcross, GA)
- …what makes us successful. They are the driving force behind our superior quality , product ingenuity, and exceptional customer experience. Our commitment to our ... within the service center operation. This includes oversight to safety, quality , engagement, and overall performance to the companies aligned KPI's. As an… more
- Southern Company (Ball Ground, GA)
- …preferred + 4+ years in a service -based scheduling environment + Strong customer service and scheduling experience + Familiarity with sales and contract ... Supervisor plays a key leadership role in delivering exceptional customer experience by overseeing the service coordination... solutions + Track and report on KPIs for Service Support functions + Hire, coach , and… more
- TTEC (Duluth, GA)
- …on track to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call ... we're all about the Human Experience. Elevated. As a Service Delivery Team Lead Duluth GA you'll be a...you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment… more
- Danaher Corporation (Atlanta, GA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Everon (Atlanta, GA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Everon (Atlanta, GA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works… more
- Deloitte (Atlanta, GA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- The ODP Corporation (Flowery Branch, GA)
- …Print Manager should be passionate about print services, delivering exceptional customer service , driving operational excellence, and developing a ... + Act as a role model for delivering exceptional customer service and product expertise. + **Leadership...training sessions on the business model and the holistic service offering for clients/customers. + Observe, coach ,… more
- Signet Jewelers (Lawrenceville, GA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and...customer traffic, proper store coverage and time to coach , train and develop your team. Typical hours should… more