- CVS Health (Atlanta, GA)
- …We are currently hiring Customer Service Representatives (CSRs) to join our Medicare Customer Service team at Aetna, a CVS Health company. This is ... and written correspondence. + Deliver empathetic, patient, and personalized service to Medicare members. + Navigate multiple...evolving work environment. **Required Qualifications** + 1+ years of customer service experience + 1+ years of… more
- Humana (Atlanta, GA)
- …skills to make an impact** **Required Qualifications** + Minimum of 2 years of customer service experience + Must have experience in the healthcare industry or ... + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Prior grievance and appeals experience + Previous… more
- Humana (Atlanta, GA)
- …YEARS OF RECENT** **CALL CENTER** **EXPERIENCE (inbound or outbound)** + **2 years of customer service experience** + **MUST** **reside in the Eastern or Central ... Time Zone** + Strong customer service orientation + Strong attention to detail + Strong typing and computer navigation skills, including Microsoft Office… more
- Fresenius Medical Center (Kennesaw, GA)
- …States_ PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... Batch Manager log. Updated information reviewed by the A/R Representative working on the denied and under/overpaid claims posted...the payment poster sends a voluntary refund request to Medicare or Medicaid via mail, fax or telephone, as… more
- Humana (Atlanta, GA)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... efforts are leading to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel, and communities at large.… more
- Molina Healthcare (Atlanta, GA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Emory Healthcare/Emory University (Decatur, GA)
- …diploma or equivalent. + Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare , Medicaid, and other commercial ... are met prior to or on the date of service and informs patients of their financial liability and...pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any… more
- Cardinal Health (Atlanta, GA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Molina Healthcare (Atlanta, GA)
- …healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible ... experience in a managed healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or claims experience in a managed… more
- Travelers Insurance Company (Alpharetta, GA)
- …Candidate Have?** + Bachelor's Degree or a minimum of 2 years of work or customer service -related experience. + Ability to work in a high volume, fast paced ... exposed to claims that could involve litigation, settlement negotiations, Medicare set asides and offsets. + Communicate and apprise...High School Diploma or GED + One year of customer service experience OR Bachelor's Degree. **What… more
- Peachtree Orthopedics (Atlanta, GA)
- …leading our customer support operation and managing a high-performing customer service team. Includes patient billing questions, patient balances, ... statements, and collection accounts. + Develop and execute customer service strategies that align with company goals and enhance customer satisfaction. +… more
- Fresenius Medical Center (Kennesaw, GA)
- …Supports US Vascular/Fresenius Vascular and FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... teams to assure proper direction is obtained. + Assuring compliance with Medicare /Medicaid requirements and regulations by: + Maintaining current knowledge on … more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …and/or exceeds customer expectations with an unparalleled commitment to excellent customer service and positively promoting and enhancing the services and ... manuals and instructional materials. + Principles and practices of customer service . + Pertinent federal, state, and...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- Peachtree Orthopedics (Atlanta, GA)
- …problem solving situations; uses reason even when dealing with emotional topics. + Customer Service - Manages difficult or emotional customer situations; ... conflicts. + Managing Customer Focus - Promotes customer focus; establishes customer service ...Familiar with CMS 1500/UB04 claim form completion, knowledge of Medicare , Managed care and commercial insurance products and plans.… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …spelling, vocabulary, and punctuation. + Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, ... essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …coordination, and performance tracking. + Marketing, communication, public relations, and customer service principles relevant to economic development. + Methods ... essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- Cardinal Health (Atlanta, GA)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …with co-workers, other city employees and the public using principles of good customer service . + Performs other duties as assigned. Knowledge of: + ... skills. + Techniques for providing a high level of customer service by effectively dealing with the...Medical Coverage: retirees (age 55+ and 10+ yrs. of service ) may continue individual coverage up until Medicare… more
- Cardinal Health (Atlanta, GA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Aveanna Healthcare (Atlanta, GA)
- …internal and external employees and customers. This demands strong technical skills and customer service at the highest of levels. Essential Job Functions ... skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario Must have experience troubleshooting PC and Laptop… more