- Bank OZK (Cumming, GA)
- …experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Job Expectations Job Expectations: O ... opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality ...or call center management review. + Performs quality related coaching and feedback discussions with call… more
- Molina Healthcare (Atlanta, GA)
- … recordings, providing feedback to agents, and collaborating with team leaders to enhance call quality . **Job Duties** + Monitor and Evaluate Calls: Listen to ... and review Concierge call interactions to assess agent performance against ...and operational efficiency. + Support Continuous Improvement: Participate in quality assurance calibration sessions with team leaders… more
- Prime Therapeutics (Atlanta, GA)
- …by MTM Specialists and Pharmacists + Facilitate training for new hire classes, including call shadowing; complete Quality Assurance on recorded calls and ... drives every decision we make. **Job Posting Title** MTM Specialist Sr **Job Description** The Senior Medication Therapy Management...MTM programs in addition to assisting the leaders with Quality Assurance , training and daily tasks as… more
- Cook Medical (Atlanta, GA)
- …company* Provide clinical experience to the Sales force, Product Development, Marketing, Quality Assurance and other internal groups* Maintain knowledge of SBU ... Overview The Clinical Specialist provides clinical support for extensive medical device...meet or exceed projected sales goals* Complete expense reports, call reports and other administrative documentation as required *… more
- HD Supply (Atlanta, GA)
- …and/or software. + Provides after hours on- call support. + Participates in quality assurance and user acceptance testing and provides training to users based ... on new and revised functionalities. **Nature and Scope** + Refers complex, unusual problems to supervisor. + Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves… more
- Evolent (Atlanta, GA)
- …well as Utilization Review Accreditation Commission (URAC) and National Committee for Quality Assurance (NCQA) guidelines. + Ensures documentation of all ... Utilization Management team as a Field Medical Director, Cardiovascular Specialist and use your expertise in interventional cardiology to...skills + Energetic and curious with a passion for quality and value in health care + Computer Proficiency… more
- AIG (Atlanta, GA)
- …AIG Compliance efforts. Ensure appropriate support is provided to Legal, Vendor Services, Quality Assurance , and other support groups. + Support ongoing Claims ... Join us as a Claim Governance and Control Lead to make more of your specialist expertise and experience. Make your mark in Claims. Our Claims teams are the proven… more