- Concentrix (Atlanta, GA)
- Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,...communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices +… more
- Amazon (Atlanta, GA)
- …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Honeywell (Atlanta, GA)
- As a **Director, Customer Experience ( CX ) &...and other departments to deliver a seamless and exceptional customer experience . + Serve as senior ... Honeywell, you will have the opportunity to lead and oversee our customer experience program management strategy and initiatives. You will work closely with… more
- SAP (Alpharetta, GA)
- …of the content for our audience. **What you bring:** + As a specialist in the Customer Experience ( CX ), you will focus on and have had experience ... of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for Customer Experience solution or product segment. DSAs are responsible for… more
- NDCP (Duluth, GA)
- …+ Leadership Responsibilities + Strategic Mindset & Execution - Develop and implement a customer experience ( CX ) strategy that aligns with the company's ... (Project Management Professional) and/or CX Certifications (CCXP - Certified Customer Experience Professional) - preferred but not required. +… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... to customers, partners, press, and analysts. Familiarity with Verint or similar CX Automation, CCaaS or Workforce Engagement products required. Verint Systems Inc.… more
- Bristol Myers Squibb (Atlanta, GA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Sr . Cloud Automation Engineer designs, develops and implements automated solutions for… more
- Verint Systems, Inc. (Alpharetta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Category Manager will be responsible for leading the...Chain, Finance, Technology or related field or equivalent work experience . + 8-10+ years' experience in strategic… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... . **Overview of Job Function:** As the GTM Strategy Sr . Director, you will be responsible for our Agent...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... in Business, or related field required or equivalent work experience . + 5+ years of experience in... interacting with all levels of the organization including senior management. + Strong interpersonal and communication skills, both… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... customer 's ROI - increased capacity and improved CX experience . + Manage and nurture executive...with the ability to penetrate and establish relationships with customer 's senior -level executives. + Travel approximately 30-50%.… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... and professional growth opportunities. Learn more at www.verint.com . A Senior Demo Consultant is responsible for designing, developing, and delivering high-quality… more
- Southern Company (Atlanta, GA)
- … to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience ( CX ) and customer engagement platform ... transform how we do business, helping us elevate the customer experience , adapt to industry changes, and...analytics. + Communicate product status, risks, and issues to senior management and stakeholders. Qualifications + Bachelor's degree in… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Southern Company (Atlanta, GA)
- … to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience ( CX ) and customer engagement platform ... The ASCEND program will transform how we do business, helping us elevate the customer experience , adapt to industry changes, and implement technology that offers… more