- Humana Inc (Concord, NH)
- …aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new ... Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work...life cycle) within Healthcare Product solutions, or other equivalent experience Certified Product Manager (CPM), SAFe Product… more
- Ernst & Young Oman (Concord, NH)
- … experience 5 - 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level ServiceNow Certified Systems ... build a better working world. ServiceNow Enterprise Service Management Transformation - Senior Manager - Tech Consulting - Open Location In the digital economy, it… more
- Nouria Energy Corp (Sanford, ME)
- …or supervise preparation of all required paperwork** Customer Service Provide the best customer experience to every customer * Greet every customer ... the value of a warm smile and courteous welcome.**GENERAL SUMMARY**The Store Manager has an ultimate responsibility for the day-to-day store operations including and… more
- Nouria Energy Corp (Sanford, ME)
- A leading fuel distribution company in the United States is seeking a Store Manager to oversee daily operations, including staff management and customer service. ... The ideal candidate has 1-3 years of management experience in retail and a solid understanding of budgeting and profitability. Responsibilities also include ensuring… more
- The Hertz Corporation (Concord, NH)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Concord, NH)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Unitil (Concord, NH)
- …situations and complete assignments and special projects, as assigned by supervisor or manager Qualifications for Customer Experience Representative II + ... We are looking for either a Customer Experience Representative II or Bilingual Customer Experience Representative II Our Company More than a utility… more
- Coinbase (Concord, NH)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Tilton, NH)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Concord, NH)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Tilton, NH)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Humana (Concord, NH)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...a related industry + 3+ years of formal/informal leadership experience + Proven ability to coach and develop team… more
- Capital One (Concord, NH)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Concord, NH)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Dodge Construction Network (Concord, NH)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- RTX Corporation (North Berwick, ME)
- …implement, and maintain effective processes that improve responsiveness and overall customer experience . + Interaction with operations, finance, materials, and ... the aviation and defense industry. We are seeking a ** Manager , Customer Account Management (M4)** to lead...Must Have:** + Advanced degree and 5+ years of experience in business-to-business sales, customer account management,… more
- UKG (Concord, NH)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Concord, NH)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Concord, NH)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Wolters Kluwer (Concord, NH)
- About the Role: Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... daily activities align with departmental goals. * Oversee the customer onboarding process, enhancing the overall experience ....the customer onboarding process, enhancing the overall experience . * Analyze customer performance data to… more
