- Iowa Department of Administrative Services (State Of Iowa, IA)
- Seasonal Call Center Representative Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5141628) Apply Seasonal Call Center ... to work in the Alcohol & Tax Operations Division, Central Collections Unit call center . Following all policies and procedures, the successful candidate will:… more
- TEKsystems (Des Moines, IA)
- …+ High School Diploma or GED. + At least 1 year of customer service experience ( call center experience preferred). + Ability to work onsite downtown Des Moines + ... Do you thrive in a fast-paced environment where every call is an opportunity to make someone's day better?...Des Moines! What You'll Do As a Customer Service Representative , you'll be the voice of our company-providing accurate,… more
- TEKsystems (Des Moines, IA)
- …explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you'll maintain ... or revised processes as needed. Keep records of all conversations in our call center database in a comprehensible way Assists with additional agent issues as… more
- TEKsystems (Colfax, IA)
- …emails in a timely manner, in adherence to their goals Document all call information according to standard operating procedures Answer questions about products and ... general service line information and other information as necessary based on customer call needs Process orders, route calls to appropriate resource, and follow up… more
- Cardinal Health (Des Moines, IA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- TEKsystems (Newton, IA)
- …Proficiency with Microsoft Office + Preferred: Experience in healthcare, inbound call handling, or CNA experience Employee Value Proposition: + 4-month ... contract-to-hire opportunity + Strong internal promotion culture - many managers started as CSRs + Supportive training and mentorship program Work Environment: + 100% onsite in Newton, MA + Shifts vary: Most are 8:00am-5:00pm, occasional 10:00am-7:00pm and… more
- Molina Healthcare (Des Moines, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Bayer (Des Moines, IA)
- …minds to make a real difference, there's only one choice.** **Field Service Representative - Des Moines, IA** **Field Sales Service Representative - Radiology ... (over 50lbs). Typical work week approaches 50 hrs and on- call duty as needed by Zone Service manager. Difficulties...Des Moines, IA metro area as that is the center of the territory. The Candidate must be domiciled… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Humana (Des Moines, IA)
- …Qualifications** + Experience in healthcare, military, or managed care environment + Call Center experience + College degree (Associate's or Bachelor's) highly ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Wells Fargo (Des Moines, IA)
- …at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . **Please note: this role is in an Inbound Call Center Environment - 100% of day is on the ... following: work experience, training, military experience, education **Desired Qualifications:** + Call center customer service experience in the financial… more
- Humana (Des Moines, IA)
- …at home **Preferred Qualifications** + Associate or bachelor's Degree + Previous inbound call center or related customer service experience + Prior grievance and ... caring community and help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- Humana (Des Moines, IA)
- …+ Humana's operating systems: MHK (MedHok), CCP/GCP/CAS, CI, CGX + Previous inbound call center or related customer service experience + Grievance and appeals ... caring community and help us put health first! The Grievances & Appeals Representative 3 manages client denials and concerns by conducting a comprehensive analytic… more
- Molina Healthcare (Des Moines, IA)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- Highmark Health (Des Moines, IA)
- …Assists patients with applying for Charity Care. Works in a high volume call center environment. Displays exceptional verbal and written communication skills ... + Strong Customer Service and service recovery skills working in a high volume call center environment. + 2 years in a collection or a customer service oriented… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills & Experience + 1 year of previous call center experience + Previous experience with auto dialer, multi-line phone ... meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills and Experience + 1 year of previous call center experience Physical Requirements + Repetitive motions that include the ... Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is… more
- Sharecare (Des Moines, IA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Mom's Meals (Ankeny, IA)
- …from distraction Preferred Skills and Experience + 1 year of previous call center experience + Bilingual (English/Spanish) Physical Requirements + Repetitive ... Position SummaryThe Intake Community Support Representative serves as the front line to our customers placing meal orders. This position is responsible for providing… more