- Principal Financial Group (Des Moines, IA)
- **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
- Signature Aviation (Des Moines, IA)
- The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation ... aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment...supervisor/management. + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service… more
- Home Depot (Des Moines, IA)
- …solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing ... customers through every step, set clear expectations, and ensure a smooth shopping experience . Sales Specialists are expected to meet monthly sales goals and other… more
- Wilson Language Training (Des Moines, IA)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- Ralliant (Des Moines, IA)
- …inefficiencies and contributing to initiatives that enhance team performance and customer experience . **Qualifications** . Proven success in a high-volume, ... The National Temporary Onsite Retention Specialist is responsible for retaining and growing non-managed...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
- iCIMS (Des Moines, IA)
- …and controls. + Manage internal risk assessments. + Support Sales and Customer Success by responding to security questionnaires and speaking to technical controls ... management processes and frameworks (eg, methods for assessing and mitigating risk). + Experience in SaaS environments and cloud platforms such as AWS or Azure +… more
- Principal Financial Group (Des Moines, IA)
- …(SFMC) and Data Cloud to build audiences, as well as technically implement customer engagements across channels in Salesforce Marketing Cloud. A working knowledge of ... Extensions, Filters, and SQL Queries. + Create and optimize Customer Journeys using Journey Builder and Automation Studio. +...years! **Who You Are** + Bachelor's degree or equivalent experience and 2+ years of hands-on experience … more
- Parexel (Des Moines, IA)
- …area meetings, trainings, white papers, slide sets, publications etc. Skills - Experience in clinical medicine (general or specialist qualifications) with a ... **Bring your Rheumatology experience and Lupus expertise to an Industry Leader,...Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address… more
- SolomonEdwards (Des Moines, IA)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- The Hertz Corporation (Des Moines, IA)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer… more
- Iowa Department of Administrative Services (Des Moines, IA)
- Procurement Specialist 4 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5136161) Apply Procurement Specialist 4 Salary $68,702.40 - ... (HHS), Division of Community Access, Bureau of Economic Assistance is seeking aProcurement Specialist 4to join our team! In the Economic Assistance section of the… more
- Sherwin-Williams (Waukee, IA)
- …50263. This is a Full-Time job. Starting Pay: $17.50/hr or based on relevant experience . This position is essential to the success of our retail stores. Customer ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Zurich NA (Des Moines, IA)
- …will serve as a customer advocate with a focus on improving the customer experience by understanding their unique risks and offering the best end-to-end ... Underwriting Specialist OR Executive Underwriter- Middle Market 127041 Zurich...determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed… more
- Cognizant (Des Moines, IA)
- …expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to ... highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's...Client Partner blending strategic, tactical and 'street savvy' sales experience . Are you ready to be a change-maker? At… more
- Benco Dental (Des Moines, IA)
- …as required for customers, vendors and Benco teammates, business and group meetings, and Customer Experience Trips as well as limited overnight travel + Must ... Equipment Sales Specialist Location: Des Moines, IA Business Unit: Sales...services sales by partnering with regional teammates to ensure customer satisfaction; soliciting new business through personal efforts and… more
- Norstella (Des Moines, IA)
- …operational data quality with a single pointed focus on improving our customers experience with the data. The Specialist will be responsible for evaluating, ... Specialist , Data Enhancements Company: MMIT Location: Remote, United...to facilitate resolution (90%) + Know MMIT data and customer preferences to analyze requests and issues. + Analyze… more
- Merck (Des Moines, IA)
- …Management, Account Management, Account Planning, Adaptability, Business Analysis, Client Communication, Customer Experience Design, Customer Experience ... **Job Description** The HIV Customer Representative is a key member of the...to healthcare professionals and their patients. The HIV Account Specialist demonstrates professionalism and leadership by modeling the required… more
- Iowa Department of Administrative Services (Des Moines, IA)
- Program and Project Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5142253) Apply Program and Project Specialist Salary $49,400.00 ... Iowa Department of Administrative Services - Human Resources Enterprise. Program and Project Specialist The Iowa Secretary of State is hiring a program specialist… more
- International Paper (Des Moines, IA)
- Business Process Specialist Description: **Position Title:** **_Business System Sustain Team - Business Process Specialist_** **Pay Rate** : _Position Level: PL ... Variable 14 or 12 depending on background / experience ._ **_PL 12: $89,000 - $118,600 per year_** **_PL...Team (BSST) is looking to add a Business Process Specialist . BSST works with both Witron and KIWIplan systems… more