- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Walgreens (Amsterdam, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Saratoga Hospital (Saratoga Springs, NY)
- Patient Financial Services Customer Service Assoc. Location: Saratoga Hospital, 59D Myrtle Street Park, Saratoga Springs, NY 12866 Employment Type: Full Time ... Role We're looking for a dedicated Patient Financial Services Customer Service Assoc., to join our team...tracing and insurance information follow-up. You'll assist and solve customer issues within department guidelines and policy .… more
- Highmark Health (Albany, NY)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- Humana (Albany, NY)
- …the ability to obtain within 75-90 days of start date + Prior experience in Telesales, Customer Service and/or Quality Assurance + 1 or more years of ... understands that while great products are important, it's the quality of our service that truly defines...Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2… more
- Humana (Albany, NY)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- GE Aerospace (Schenectady, NY)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- KeyBank (Albany, NY)
- …with the RM as appropriate + Identify process improvements to continuously enhance client service and documentation quality + Coach and mentor others on the ... other KeyBank lines of business as required by credit policy , including compliance with credit policy , internal...appropriate + Identify process improvements to continuously enhance client service and documentation quality + Train and… more
- New York Power Authority (Albany, NY)
- …cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and ... USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and… more
- Aaron's Inc (Schenectady, NY)
- …up to 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + ... is also eligible for incentive pay based on performance.** ** Customer Accounts Advisor** Aaron's Customer Account Advisors...by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned +… more
- ThermoFisher Scientific (Albany, NY)
- …communication, collaboration/building, time management, organizational, problem solving, conflict management and customer service skills + Proven ability to fix ... you will do:** + As the primary regional field service engineer, ensure customer needs are met...Make yourself available to train and mentor new field service engineers + Provide feedback to product quality… more
- Cummins Inc. (Albany, NY)
- …power generation or engine products High Voltage/ Low Voltage experience (optional) Customer service experience **QUALIFICATIONS** onsite tech at local transit - ... repairs and rebuilds on engine products in the field. + Develop productive customer relations and ensures prompt and efficient attention to customer needs.… more
- Philips (Albany, NY)
- …and maintain equipment at customer sites. **Your role:** + Provide exceptional customer service by adhering to customer entitlements, setting clear ... arrival times to address and resolve customer needs. Understand the customer 's business and competitive environment; generate service revenue. + Actively… more
- Mavis Tires & Brakes at Discount Prices (Mechanicville, NY)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Monro Muffler/Brake (Johnstown, NY)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Highmark Health (Albany, NY)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Hannaford (Ballston Spa, NY)
- …and assist customers with locating and selecting products. * Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that ... harvested. PRIMARY PURPOSE Perform duties related to the deli service counter to ensure department appearance, quality ,... experience helpful but not required. * Effective communication, customer service , and selling skills. * Effective… more
- ThermoFisher Scientific (Albany, NY)
- … service reports. + Provide training and mentorship to customers and new field service engineers. + Offer feedback to product quality and sales teams and ... **Job Description** **Opportunities:** We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states:… more
- Hannaford (Saratoga Springs, NY)
- …QUALIFICATIONS * Ability to lead and direct others. * Effective communication, customer service , and selling skills. * Effective interpersonal skills and ... rotation of products according to prescribed standards. * Provide outstanding friendly customer service . Communicate and assist customers on selection of… more
- Monro Muffler/Brake (Malta, NY)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Vehicle Report (MVR) and have the ability to operate customer 's vehicles to conduct test drives. + Required to… more