- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Wilson Language Training (Albany, NY)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Acxiom (Albany, NY)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- Acosta Group (Albany, NY)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- UKG (Albany, NY)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- NTT America, Inc. (Albany, NY)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Acxiom (Albany, NY)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...years of Customer Success or Account Management experience in client-facing roles in consulting or agency settings… more
- Datavant (Albany, NY)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- Zoom (Albany, NY)
- …the team Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, ... What we're looking for + 8+ years of SaaS experience with at least 3 years managing Customer Success teams in mass market environments + Demonstrated … more
- Walgreens (Saratoga Springs, NY)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Saratoga Springs, NY)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- CVS Health (Clifton Park, NY)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Barnes & Noble Education (Albany, NY)
- …students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array ... for an academic community. **Overview** Barnes & Noble College is seeking a customer -focused, sales-driven, leader to work as a **Retail Store Manager ** in… more
- Whitney Young Health Center (Albany, NY)
- … experience in a health care setting. Demonstrated excellent customer service, good communication, and interpersonal skills. Beginner to intermediate proficiency ... Registered Nurse (RN) Care Manager (Req 100984) Albany, NY (http://maps.google.com/maps?q=920+Lark+Drive+Albany+NY+USA+12207) Apply Description Be a part of the… more
- Cayuse Holdings (Albany, NY)
- …Public Health, Healthcare Administration, or a related field. + 5+ years of experience managing complex customer service operations, preferably in a health ... related to customer support or operations. + 7+ years of experience managing operations in federally or state-regulated health programs. + Experience … more
- Trustco Bank (Schenectady, NY)
- …seamless operation of our branch, fostering a trusted environment, and elevating the customer experience . This pivotal role offers the chance to influence our ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...School Diploma or equivalent + Proven supervisory and leadership experience + Strong customer service background +… more
- Trellix (Albany, NY)
- …sectors (e..g AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled sales opportunities; ... **_Job Title:_** Channel Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Trellix (Albany, NY)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... member of Professional Services, the role of the Program Manager is to serve as a customer ...and shortcomings of the program management process and perceived customer experience . + Leads a program team,… more
- Mitsubishi Chemical Group (Albany, NY)
- **Regional Sales Manager - Architectural Focus (2053)** + Title:Regional Sales Manager - Architectural Focus + Group Company: Mitsubishi Chemical ALPOLIC + ... with the company even today. From machine operators to customer support and sales, Mitsubishi Chemical Alpolic believes the...products and our customers. Job Purpose The Regional Sales Manager is responsible for all channel sales activity within… more