- Thorntons LLC (Pontiac, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Thorntons LLC (Pontiac, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Pontiac, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Wally's Operating Company LLC (Pontiac, IL)
- …store walks with detailed plans that can be delegated to team members and leaders. Ensure guest service is a 10 in every area of the store, placing team members ... for achieving successful established standards, goals and overall exceptional guest satisfaction. Essential Duties and Responsibilities include the following. Other… more
- Wally's Operating Company LLC (Pontiac, IL)
- …members with coaching and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks. Maintain in-stock position ... and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager. Competencies To perform the job successfully,… more
- Wally's Operating Company LLC (Pontiac, IL)
- …as a member of the Inventory Team, and is responsible for providing superior guest service . In addition, they are also responsible for receiving shipments, ... operating procedures established by the company. Responsibilities and Duties Guest service is always the top priority...and Spreadsheet software. The physical demands described here are representative of those that must be met by an… more