- Otsuka America Pharmaceutical Inc. (Boston, MA)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Director of Business Application Platforms serves as the strategic and technical leader for Dana-Farber Cancer Institute's enterprise application ecosystem, ... goals. By establishing governance frameworks and architectural standards, the Director of Business Application Platforms drives consistency, resilience,… more
- Coinbase (Boston, MA)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Wolters Kluwer (Waltham, MA)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... clients achieve measurable outcomes and long-term value from our platforms , which will drive long-term customer value...customer value and retention for our business. The Customer Success Director is a senior leadership… more
- Deloitte (Boston, MA)
- Senior Art Director , CRM Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ... 18, 2026 Work you'll do As the Senior Art Director , CRM you will be responsible for shaping and...mail versioning. + Collaborate with CRM strategists to map customer journeys and identify high-impact engagement moments,… more
- Publicis Groupe (Boston, MA)
- …of fearless, inventive and generous Unicorns of all kinds. **Overview** **Vice President Director , Technology - AI Customer Solutions** Digitas is seeking a Vice ... President Director , Technology - AI Customer Solutions to drive technical innovation at the intersection...client problems leading to client satisfaction, and encourage long-term engagement with our AI solutions. Why Join Us? You'll… more
- Humana (Boston, MA)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more
- Capital One (Boston, MA)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Director , Field Sales Effectiveness-Analytics **Location:** Cambridge, MA Morristown, NJ **About the Job** Ready to push the limits of what's ... teams from Sanofi hubs to optimize process excellence and efficiency The **Associate Director / Director , Field Sales Analytics** , serves as a strategic analytics… more
- Cengage Group (Boston, MA)
- …with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer -focused product culture, turning ... lives and achieve their dreams through education. **Our culture values inclusion, engagement , and discovery:** Our business is driven by our strong culture, and… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- The Associate Director , Congress and Medical Education Strategy & Execution is responsible for executing and contributing to the global medical strategy and tactical ... across the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs, and… more
- FranklinCovey (Boston, MA)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- Cengage Group (Boston, MA)
- …achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Senior Director of** **State** **Government Affairs** will be responsible for… more
- Deloitte (Boston, MA)
- CRM Strategy Director Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced ... on March 31, 2026 Work you'll do As a Customer Relationship Marketing (CRM) Strategy Director , you...needs change across processes, changing market conditions and MarTech platforms + Develops a personalization plan and creative brief… more
- J&J Family of Companies (Boston, MA)
- … engagement plans with cross functional partners to ensure heightened KOL and customer engagement strategies that are fully aligned to the Brand strategic ... Rhode Island (Any City) **Job Description:** We are recruiting for an Associate Director , Thought Leader Liaison - Neuroscience to support the Northeast (CT, MA, ME,… more
- ZOLL Medical Corporation (Boston, MA)
- …in cardiac care and educates clinicians on the benefits of ZOLL's solutions. Customer Engagement & Insights : + Engage healthcare professionals through targeted ... Overview: ZOLL Medical Corporation is seeking a Professional Relations Director to lead and manage relationships within the cardiac...into ZOLL's overall strategy. KOL and Thought Leader Engagement : + Identify , engage, and manage relationships… more
- Cengage Group (Boston, MA)
- …the power and joy of learning to transform lives. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Oracle (Boston, MA)
- …global, technical support teams. + Strong leadership, communication, and executive-level customer engagement skills. + Demonstrated ability to manage ... customer -centric support experience for a global enterprise customer base. The Director will lead global...+ MBA or advanced degree. + Experience supporting cloud platforms (OCI, AWS, Azure), SaaS, PaaS, and complex enterprise… more
- PagerDuty (Boston, MA)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more