- iCIMS (Des Moines, IA)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Principal Financial Group (Des Moines, IA)
- …about organization, strong problem-solving and big picture/conceptual skills, communication and service . + With guidance, learn, understand and support Principal ... communication, analytical, and problem-solving skills. Maintaining high levels of service by assisting business partners cases/calls/requests. Tech aptitude is good… more
- Cleo (Des Moines, IA)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Ralliant (Des Moines, IA)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Red River (Des Moines, IA)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Principal Financial Group (Des Moines, IA)
- …join our Digital Trust & Transparency (DTT) team, which underpins enterprise customer experience by delivering scalable, secure platforms for Consent and Preference ... Management, Data Privacy Management- Cookies and Data Subject Requests, and Customer Protection Notices. You'll lead a product centric engineering team to set … more
- Principal Financial Group (Des Moines, IA)
- …staff in the area. + Architect secure, compliant, and extensible APIs to support both customer -facing experiences and internal servicing workflows. + Collaborate ... building an innovative greenfield platform, we are seeking an experienced Technical solutions leader (individual contributor) to design, develop, and maintain… more
- Red River (Des Moines, IA)
- …& external teams to meet corporate goals & initiatives + Problem solver with a customer - service oriented approach + A willingness to think outside the box to ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- Principal Financial Group (Des Moines, IA)
- …in the cloud by 2026. Join us in building the next generation of customer engagement at scale. **You'll have the opportunity to** + Lead, coach, and continuously ... and collaborate with both IT and non-IT partners + Support the team and help to mature our engineering...Solve interesting and complex problems to create a positive customer experience + Experiment with new tools and practices… more
- Principal Financial Group (Des Moines, IA)
- …Good oral and written communication skills required + Must have good interpersonal, customer service , and organizational skills + Demonstrates the ability to ... to set rates, analyze profitability and competitiveness, provide reinsurance support , and much more + Use strong technical...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- MISTRAS Group, Inc. (Des Moines, IA)
- …and time away from home can span several weeks at a time. Safety, integrity, technical capabilities, customer service , and an ability to function effectively ... professional manner at all times, regardless of adversity. + Provides exemplary customer service and support (internal and external) that reflects integrity,… more
- Ally (Des Moines, IA)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... opportunities. Ideal candidates will have demonstrated leadership, communication, and technical skills. Programming skills a must. SQL/R/Python preferred. **The Work… more
- Parexel (Des Moines, IA)
- …mind to read and interpret general business periodicals, professional journals, and technical procedures + Strong interpersonal skills with the ability to establish ... campaigns for all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential opportunities and… more
- iCIMS (Des Moines, IA)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... support you need to achieve sales quotas. Advancement opportunities...marketing, presales, sales management, accounting, services, infosec, legal and technical groups. + Consistently achieve sales quotas for new… more
- Pearson (Des Moines, IA)
- … Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and… more
- Concentrix (Des Moines, IA)
- …answering questions about products and services while providing world-class customer service , troubleshooting, and technical support + Provide inbound ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Concentrix (Des Moines, IA)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related… more
- Concentrix (Des Moines, IA)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is...sales quota defined by leadership each month. + Clarify customer requirements; probe for understanding, use decision- support … more
- Concentrix (Des Moines, IA)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...- Remote role include: + 1 + years of customer service experience + Active resident license… more
- Cognizant (Des Moines, IA)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
