- ABBTECH Professional Resources, Inc. (Washington, DC)
- …**- Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base** **- Break/Fix support for ... printers** **- Install printer toner** **Providing high-quality customer support. A key part of the deskside support staff's job is interfacing with customers and… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... as an expression. + **Empathy -** You take the time to understand both the needs of your clients...against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation… more
- Levi, Ray & Shoup, Inc. (Washington, DC)
- …in setting up & troubleshooting Printer hardware + Proven exceptional customer service skills, attention to detail, time management, interpersonal skills, and ... for you! The Level 2 Desktop Support Specialist will: + Provide end-user desk -side technical support + Deploy, configure, maintain, and support computer systems +… more
- Koniag Government Services (Vienna, VA)
- ** Part time Service Desk - Weekends** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk ... weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service desk as a part of… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...needs of our Federal Government customers. We offer our full- time employees a competitive benefits package to include health,… more
- MPR Associates (Alexandria, VA)
- …incidents, and be proactive when dealing with user issues. In addition, the Service Desk Analyst will thrive as an integral part of a team whose efforts ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...provide emergency support to MPR staff. This is a full- time , exempt position in MPR's Alexandria, VA office reporting… more
- American Bankers Association (Washington, DC)
- …Company Culture Award_ and _2025 Great Place to Work_ designation! **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...+ Detailed recording, tracking, and documenting the incident and service requests, in real time including all… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology...we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork,...challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote… more
- Marriott (Arlington, VA)
- …**Schedule** Full Time **Located Remotely?** ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. ... escalating complex incidents when necessary. You'll play a key part in keeping operations running smoothly while delivering exceptional...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be...and best business practices to drive process improvement and service delivery performance. Become an integral part … more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part … more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... zero-trust framework to users. You will provide direct Help Desk support, both in person and virtually, to users...plan, life insurance, long-term and short term disability insurance, 17 days of paid time off, and parental leave.… more
- IHG (Fort Belvoir, VA)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...loop in management when necessary. Stay safe all the time . Following our safety procedures, you'll report all incidents… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... **Employment Type:** Full Time **Position Description:** CGI Federal has an exciting opportunity...manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This… more
- Silver Diner Development, LLC (Bethesda, MD)
- …hospitality. + Earn Over $15 per hour! *Based on hourly wage+tip pool + Full time and part time positions available. + Weekends and holiday availability ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...walk-in for wait list + Follows and tracks proper service rotation + Quotes wait time to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate and ... Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk...submitted on time + Ensure on-going maintenance and development of positive… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will serve as the face of our… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Help Desk **Certifications:** ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in...at the forefront of innovation and play a meaningful part in improving how agencies operate. **Shift position: Monday… more
