- Humana (Annapolis, MD)
- …with sales campaign data , including lead generation, marketing campaign execution, and contact disposition reporting + Experience with CRM and phone system ... community and help us put health first** The Senior Data and Reporting Professional manages information from...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more
- Zoom (Annapolis, MD)
- What you can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is ... reports. This role requires an individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for Contact Center ,… more
- ManTech (Annapolis Junction, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Jr. Operations Support Center (OSC) Shift Operator** to join our team in **Annapolis Junction, MD** ... + Performs activities related to monitoring, detection, correction, escalation and reporting . Will routinely perform activities associated with IT customer support.… more
- Nordstrom (Towson, MD)
- …and AP leadership guidance. + Identify theft trends by leveraging technology, reporting and surveillance tactics. + Drive a shrinkage reduction culture by ... investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. + Investigate internal theft by gathering… more
- Surgery Care Affiliates (Annapolis, MD)
- …the PAT anesthesia protocols + Interviewing pre-operative patients to gather necessary data to assist for admission + Reviewing all preoperative test results and ... limits or incomplete. + Serving as initial and primary contact for referral sources to direct screening and clearance...operation of equipment and machinery and follows procedures for reporting and correcting an unsafe situation. + Speaking up… more
- Evolent Health (Annapolis, MD)
- …Be Doing:** The Client Analytics team offers candidates the opportunity to leverage data & analytics to drive actionable insights and strategies for our partners. We ... have a unique mix of health care domain and data expertise enabling analytics offerings relevant to our stakeholders'... and business needs for ad hoc & regulatory reporting requirements with SAS and SQL + Proactively interpreting… more
- Northrop Grumman (Linthicum, MD)
- …business partners in conducting operation administration support such as audit, contracts closeout reporting , data reporting , data analytics, while ... across the division, involved with project management, planning, contract closeouts, data analytics, reporting , interfacing with internal key stakeholders and… more
- Patriot Group International, Inc (Columbia, MD)
- …Control Room Officer to join our team in the Columbia, MD area where we provide data center security solutions that protect client applications and data from ... increasingly sophisticated threats and global attacks. Job Description: Reporting to the Site Manager, the Security Control Room...Security Control Room Officer is a steward of our data center security operations. Your attention to… more
- Lumen (Annapolis, MD)
- …are met. Responsible for all training requirements for personnel. Responsible for all reporting aspects of their particular center and function for both ... connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building… more
- Emerson (Annapolis, MD)
- …review/audit processes + Contact for audit and labor inquiries for time data related to the non-exempt workforce + Supervise pay and labor legislation to ensure ... delivery by providing analytical insights to key collaborators enabling data -driven decisions that optimize business operations. Qualified candidates can sit… more
- Evolent Health (Annapolis, MD)
- …Be Doing:** The Client Analytics team offers candidates the opportunity to leverage data & analytics to drive actionable insights and strategies for our partners. We ... have a unique mix of health care domain and data expertise enabling analytics offerings relevant to our stakeholders' needs. We are advocates for creating patient… more
- William C Brown Inc (Bowie, MD)
- …currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The Infrastructure teams support servers running ... coordinating incident activities with the technical support staff; and reporting on status of events and incidents. Duties &...a Public Trust Assessment. Place of Performance: + Bowie Data Center in Bowie, Md. 3rd shift,… more
- Zoom (Annapolis, MD)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... B2C & B2B strategies. This candidate has a passion for storytelling through data and acts as a champion for decision-making across the organization. This candidate… more
- Sutherland Global Services (Annapolis, MD)
- …Support Specialist as needed. **Since we provide service to global customers, our center is open 24/7. These are work from home opportunities.** **What you'll do:** ... email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate more technical...& Abilities** + At least one year of call center experience + At least one year of customer… more
- CACI International (Fort Meade, MD)
- …documents such as TTOs, Award Fee Plans, and CDRLs; tracking, analyzing, and reporting contract costs; and monitoring and reporting on contractor performance to ... Track contract costs at the TTO, fundcite/CLIN/SLIN, and budget center levels. + Analyze estimates provided by contractors to...CM guidance and burn rate analysis. + Analyze QAR data to ensure in line with burn rate analysis… more
- CACI International (Fort Meade, MD)
- …documents such as TTOs, Award Fee Plans, and CDRLs; tracking, analyzing, and reporting contract costs; and monitoring and reporting on contractor performance to ... Track contract costs at the TTO, fundcite/CLIN/SLIN, and budget center levels. + Analyze estimates provided by contractors to...CM guidance and burn rate analysis. + Analyze QAR data to ensure in line with burn rate analysis… more
- Humana (Annapolis, MD)
- …Development Life Cycle + Experience performing end-user testing for a Call Center / Contact Center organization with CRM (Customer Relationship Management) ... Planning 25% Test Creating and Execution 25% Test environment and Test Data Management 25% Reporting Documentation and Communication **_This role description… more
- Highmark Health (Annapolis, MD)
- …Committee (URAC), Pennsylvania Department of Health, Department of Labor, the Center for Medicare and Medicaid Services (CMS) and state specific regulations. ... * the timely, accurate entry of requests into the database for reporting purposes (20%) 3. Responsible to efficiently coordinate the clinical review process… more
- CACI International (Annapolis Junction, MD)
- …management and review of cost, funding, labor charging, and all forecasting and internal reporting . The PFA will operate as a single point of contact to ... Compile, interpret, and report program financial and other statistical data ; prepare financial presentations, monthly reports, forecasts, variance analysis,… more
- M. C. Dean (Annapolis Junction, MD)
- …Program" + Experience developing and implementing hardware and software solutions for data center and virtual infrastructure technologies. + Strong MS Excel, ... + Set up and execute Nessus scans; establish automated reporting + Document, prioritize, and formally report asset and...as Microsoft SQL Server + Experience engineering and implementing data center and campus area networks and… more