- Sunrun (Bowie, MD)
- …motivated team player, looking to succeed Proven track record of excellent customer service Excellent verbal and written communication skills Excellent ... Service Team. E SSENTIAL DUTIES AND RESPONSIBILITIES Organize, lead , and maintain the warranty and service ...and the ability to encourage others to work safely Customer Service : Ability to establish rapport, build… more
- Burlington (Greenbelt, MD)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Zoom (Annapolis, MD)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Coinbase (Annapolis, MD)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Annapolis, MD)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- The Childrens Place (Towson, MD)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Towson, Maryland **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Coinbase (Annapolis, MD)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Annapolis, MD)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Humana (Annapolis, MD)
- …escalations, and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and improve ... **Become a part of our caring community and help us...drive alignment between business requirements and vendor capabilities. + Lead escalations, risk mitigation, service remediation, and… more
- Guardian Life (Annapolis, MD)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Capital One (Annapolis, MD)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Oracle (Annapolis, MD)
- …utilizing Oracle Health products and technology to meet customer needs. As part of a Day 2 Optimization Service team, provides technical expertise in ... assessment and dashboard that identifies opportunities for improvement. Drive and lead customer presentations of those opportunities, participate in the… more
- Raising Cane's (Bowie, MD)
- Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
- BJs Wholesale Club (Bowie, MD)
- …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- CACI International (Bowie, MD)
- …management service support, responding to urgent Combatant Command (CCMD) customer requirements to address immediate needs should a global crisis escalate into ... Lead an agile software team in meeting evolving customer requirements in a flexible manner while creating/executing a...part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amentum (Annapolis, MD)
- Amentum is seeking a **Business Development Lead for Digital Transformation** . The Business Development Lead is a key member of the sales team, responsible for ... revenue targets. As a Business Development leader, the BD Lead is responsible for growing a suite of Government...clients at client meetings and industry engagements + Conducts customer visits; identifies customer challenges and requirements;… more
- Capital One (Annapolis, MD)
- Sr Lead Software Engineer, Back End/SRE - Shopping (Remote-Eligible) **Do you love building and pioneering in the technology space? Do you enjoy solving complex ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...and disruptors, who solve real problems and meet real customer needs.** **Capital One Shopping is looking for our… more
- Capital One (Annapolis, MD)
- Senior Lead , Software Engineer, Back End - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... question the status quo. As a Capital One Senior Lead Software Engineer, Full Stack, you'll have the opportunity...pay at the time of this posting. Salaries for part -time roles will be prorated based upon the agreed… more
- Humana (Annapolis, MD)
- **Become a part of our caring community and help us put health first** We're seeking a Business Intelligence Lead to join our team. This role is ideal for a ... decision-making and drive enterprise-wide initiatives. **What You'll Do:** + ** Lead Strategic BI Initiatives:** Design, develop, and deliver business intelligence… more
- Wayfair (Hanover, MD)
- …verbal communication skills. + Excellent active listening skills. + Excellent sales and customer service skills. + Technical acumen to learn necessary software ... As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer...amplify the Wayfair brand family by being an integral part of a high performing, customer centric… more
