- Lincoln Financial (Annapolis, MD)
- …**Requisition #:** 74848 **The Role at a Glance** We are excited to bring on a ** Retirement Call Center Manager ** to support the Retirement ... Plan Services organization in a work from home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned team… more
- Humana (Annapolis, MD)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- NTT America, Inc. (Annapolis, MD)
- …QUALIFICATIONS & CERTIFICATIONS** + Bachelor's Degree or equivalent experience managing data center projects. **REQUIRED EXPERIENCE** Three years in a data center ... environment managing projects/operations of a Tier 3 data center . + 2 years Data Center commissioning...normal business hours, including weekends, late nights, holidays, and on- call support. + Must be available by cell phone… more
- Otis Elevator Company (Lanham, MD)
- …and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Sr Manager , Service Sales to lead a high performing team within the Washington DC ... operating territory. The Sr Manager , Service Sales is managing all sales processes, providing...plan with a generous company match and an automatic retirement contribution for your future financial security from day… more
- Noblis (Annapolis, MD)
- …to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation, ... for customer meetings as needed. Noblis MSD seeks an experienced Provisioning Team Manager to oversee provisioning operations and provide leadership to a team of… more
- Humana (Annapolis, MD)
- …relevant technologies, including Salesforce, MuleSoft, AI, and other emerging CRM and Call Center technologies. + Commitment to maintaining an up-to-date ... caring community and help us put health first** The Manager , Technology Solutions devises an effective strategy for executing...and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance… more
- TD Bank (Beltsville, MD)
- …**Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager II develops, leads and contributes to the growth and profitability of ... conversations + Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services… more
- Rocket Software (Annapolis, MD)
- …and rely on us to provide enterprise solutions that run their operations. The Senior Manager , at Rocket Software's Gen AI Center Of Excellence is responsible for ... dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program**… more
- Otis Elevator Company (Lanham, MD)
- …of new equipment projects for the branch and customers. The Field Operations Manager will be responsible for the new equipment business, including field operations, ... plan with a generous company match and an automatic retirement contribution for your future financial security from day...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Otis Elevator Company (Lanham, MD)
- …Company is searching for a highly motivated Associate Regional Field Operations Manager to provide direction, support, and leadership for all field operations within ... plan with a generous company match and an automatic retirement contribution for your future financial security from day...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- CenterWell (Annapolis, MD)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting...benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off,… more
- Johns Hopkins University (Lutherville, MD)
- …PT, OT, SLP. + Assists with numerous outreach events. _Day to Day functions as Center Manager . Some of these activities require weekly or bi-weekly visits to the ... are the single point person for the patients to call with concerns between appointments and are critical to...clinic. **Specific Duties and Responsibilities** + Assesses the Ataxia Center workflow and discusses changes and improvements with the… more
- Cayuse Holdings (Annapolis, MD)
- …articulation. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and ... a related field. + Previous supervisor experience in a call center environment **Our Commitment to you...Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year +… more
- Johns Hopkins University (Columbia, MD)
- …that the patient has a positive experience while at Johns Hopkins Sleep Center at Howard County General Hospital. This role will maintain accurate information on ... during patient care. + Report to the clinic operations manager , who is responsible for administrative supervision, staff development,...special needs. + Directs patients with medical complaints who call or arrive to the clinic to the patient#s… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... buying a home, building a family, or planning for retirement . If you are interested in growing a long-term...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- Johns Hopkins University (Columbia, MD)
- …during patient care. + The CMA reports to the clinic operations manager , who is responsible for administrative supervision, staff development, and orientation of ... special needs. + Directs patients with medical complaints who call or arrive to the clinic to the patient's...patient care trends affecting unit supplies and notifies clinic manager . + Operates clinical equipment according to equipment procedures… more
- Johns Hopkins University (Timonium, MD)
- …or assistance. _Phone_ + Answer phones and provide routine information to callers. + Call patients to remind them of scheduled visits or follow up on missed ... timely way. _Clinic Flow & Leadership_ + Collaborate with the clinic manager /supervisor to ensure scheduling conflicts are resolved, monitor room utilization, and… more
- Johns Hopkins University (Timonium, MD)
- …within the scope of their certification. The MA reports to the Clinic Manager , who is responsible for the administrative supervision and direction of staff, ... safety and quality outcomes. + Under the direction of the Clinic Manager , takes appropriate clinical actions using available resources, to achieve positive outcomes… more
- Enterprise Mobility (Annapolis, MD)
- …potential + Customer service in a service industry (ie- retail, restaurant, hospitality, call center ) + Leadership role in the military or clubs/organizations + ... development, customer service, retail management, or operations, as a manager in training, you can count on a career...bonuses + **Paid Time Off** + **Employee discount** + ** Retirement saving plan including 401K with matching profit sharing**… more
- Travelers Insurance Company (Hunt Valley, MD)
- …with the following technologies: Tech Skillset, React, NodeJS, Mongo Atlas, Okta, Call Center Tech_** + **_AWS certification(s) preferred._** + Delivery - ... with the following AWS services: API Gateway, Step Functions, Lambdas, Secrets Manager , IAM security, S3, Event Bridge, and Terraform_** + **_Experience… more