- Pearl Interactive Network (Annapolis, MD)
- …Sr. Customer Service Representatives for future remote opportunities.** The ** Senior Customer Service Representative ** resolves complex or ... escalated issues. The Senior Customer Service Representative coaches and advises Customer Service Representatives (CSRs) and ensures that they… more
- Wolters Kluwer (Annapolis, MD)
- …to technical support (eg, download issues); escalating customer complaints to a senior customer service representative or manager; providing detailed ... The Customer Service Representative for Wolters Kluwer Health (WKH) UpToDate Inc. is responsible for providing exceptional customer service to… more
- Highmark Health (Annapolis, MD)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Wolters Kluwer (Annapolis, MD)
- …find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** Senior Inside Sales Representative role offers growth potential ... remotely, and amazing benefits. **What You'll be Doing:** The Senior Inside Sales Representative is a quota-carrying...to effectively serve assigned book of accounts + Assists Service with escalated customer issues, as needed… more
- Amgen (Annapolis, MD)
- … to deliver on our commitment to serve patients. The Senior Specialty Representative acts as the primary customer contact and is responsible for implementing ... both in-person and virtual engagement . Develop relationships to service and manage accounts which may include: customizing discussions...practices and seek to learn and grow as a Senior Specialty Representative . Demonstrate passion for… more
- Wolters Kluwer (Annapolis, MD)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... * Ensures optimal onboarding of new customers by coordinating set up between customer service and customer to verify product configuration meets customer… more
- Penske (Jessup, MD)
- … Senior Rental Representative demands a confident individual with customer service orientation, strong interpersonal and telephone skills, who will ... by supervisor **Qualifications:** * At least 1 year of customer service experience required * Sales experience...Requirements:** -The physical and mental demands described here are representative of those that must be met by an… more
- Iron Mountain (Annapolis, MD)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- Ascension Health (Columbia, MD)
- …with your Talent Advisor for additional specifics._ **Responsibilities** Work in a customer service capacity providing administrative and clerical support to ... Join Our Team** Ascension Saint Agnes in Baltimore, Maryland operates a full- service , 254-bed teaching hospital, the Ascension Saint Agnes Medical Group, Ascension… more
- Everon (Columbia, MD)
- …a technical aptitude and an understanding of drawings and codes. Exceptional customer service , thoroughness and self-motivation. Must be self-motivated and have ... met and affirming customer satisfaction once the customer has been in service . **_Work Environment:_**...and presentation skills with the ability to present to senior level executives within the customer organizations.… more
- Conviva (Annapolis, MD)
- …appropriate plans that will lead to their resolution. + Provides exceptional customer service , ensuring that all interested parties are continually updated ... help us put health first** The Billing & Reconciliation Representative determines discrepancies between company records and the records...Diploma or equivalent. + 1 or more years of customer service experience. + Bilingual in English… more
- Highmark Health (Annapolis, MD)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...Spanish) * Experience within an insurance, healthcare, HMO or Senior Services environment * Proficiency with MS Office applications… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Preferred Skillset/Experience:** + Demonstrated ability to effectively communicate with customer 's senior management: and demonstrated strong analytical, ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Senior Program Director** **- TS/SCI required** Transform technology into opportunity… more
- General Motors (Annapolis, MD)
- …report to that location three times a week, at minimum_ **The Role** As a Senior Data Engineer, Applied Analytics & Insights (AA&I), you will play a crucial role in ... for applied analytics solutions. Initial focus will be on Customer Experience use cases including Unified Customer ...with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado,… more
- RTX Corporation (Annapolis Junction, MD)
- …Position Role Type: Unspecified Applied Signal Technology (AST) division is seeking a Senior Software Engineer who will strive for excellence and have a passion to ... explore new and creative ideas, and work closely with our nation's finest service members all while embracing integrity, diversity, and work-life balance. AST offers… more
- Sunrise Senior Living (Columbia, MD)
- …resistance to change. + Identifies change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... customers' and own organization's needs and promotes and operationalizes customer service as a value. + Achieves...service delivery days and times. **ABOUT SUNRISE** Sunrise Senior Living has championed quality of life in … more
- Everon (Columbia, MD)
- …and devices. Typically works on less complex issues or assists a more senior service tech with complex issues. **_Duties And Responsibilities:_** + Services, ... panels, wiring and devices. + Provides reliable, high quality customer support. + Provides customer instruction on...and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all… more
- Sunrise Senior Living (Severna Park, MD)
- **_Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated Insights. This is the 7th time Sunrise has received this top culture and ... providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for...of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of… more
- Merck (Annapolis, MD)
- **Job Description** The Senior Customer Representative is a key member of the field sales team and plays a critical role in supporting our company's ... focus the Science of Healthier Animals. In addition, the Senior Customer Representative demonstrates an...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Chenega Corporation (Andrews Air Force Base, MD)
- …mentioned above. TheEscort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office ... various locations as directed by the Protocol Officer or a designated government representative . + Fuel and maintain the tidy appearance of rental vehicles for… more