- Prime Therapeutics (Annapolis, MD)
- …purpose-driven career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center) **Job Description** The ... Manager Service Delivery is responsible for coordinating and driving medium and...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Sumitomo Pharma (Annapolis, MD)
- …currently seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an ... equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging...process accessible to all. If you would like to contact us regarding the accessibility of our website or… more
- NTT America, Inc. (Annapolis, MD)
- …review and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit ... recommendations. + Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- Mobile Communications America (Timonium, MD)
- …advisor for wireless communications, data, and security, is seeking an experienced ** Service Manager II** in **Maryland** to support our fast-growing **Voice ... processes, implementing best practices and innovative solutions to enhance service delivery . + **Collaboration:** Coordinate with other...and best practices. Serves as the main point of contact for customers. **WHAT YOU WILL BRING TO THE… more
- Norstella (Annapolis, MD)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.… more
- Maersk (Odenton, MD)
- …closely with several other team members throughout all stages of the dedicated home delivery service . He/she will be responsible for the execution of the ... delivery and return orders. The Final Mile Site Manager must excel in HIGH VOLUME HOME DELIVERY...contractor carriers regarding operational activity to ensure a smooth delivery and achieve superior service levels. +… more
- Cayuse Holdings (Annapolis, MD)
- …readiness, and champions continuous process improvement to achieve effective and efficient service delivery that aligns with the Exchange's mission. This ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- US Foods (Kent County, MD)
- …accounts opening. You'll also work closely with marketing, supply chain and customer service to ensure seamless product delivery . + **Lead with Insight:** ... of Food People! **Join Our Team as a Territory Manager - Where Passion Meets Opportunity!** Are you ready...enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!… more
- Sumitomo Pharma (Annapolis, MD)
- …performance metrics and service level agreements (SLAs) to monitor IT service delivery , project outcomes, and stakeholder satisfaction + Stay informed of ... seeking a dynamic, highly motivated, and experienced individual for the position of ** Manager , Clinical Systems R&D IT Business Applications** who will serve as the… more
- Humana (Annapolis, MD)
- …our caring community and help us put health first** The Telephonic Nurse Case Manager will be a member of the In-Home Case Management Team, providing a ... case management throughout the continuum of care. The case manager will offer guidance, support, and coordination of the...will serve as the primary coordinator and point of contact for the beneficiary for all activities within the… more
- VF Corporation (Annapolis, MD)
- …including word processing, spreadsheets, and software programs + Proven ability in leading the delivery of a high level of customer service in a retail ... **Assistant Store Manager ** As the Assistant Store Manager ,...and store productivity goals. + Promote excellence in customer service by modeling brand specific service standards,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Troubleshoot complex technical issues, providing solutions and escalating when necessary. **Support & Service Delivery :** + Oversee the delivery of support ... and troubleshooting skills with a customer-first mindset. * Experience working with service delivery models, including SLAs, and ensuring successful support and… more
- Albireo Energy, LLC (Gambrills, MD)
- The Project Manager leads and supervises all aspects of assigned projects within the solutions business, including new construction, renovations, upgrades, tenant ... improvements, and service upgrades. This position is responsible for managing project...high customer satisfaction and positive financial outcomes. The Project Manager works collaboratively with internal teams, clients, subcontractors, vendors,… more
- NTT America, Inc. (Annapolis, MD)
- …advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to revenue growth through ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery . **Customer Advocacy and Escalation Management** + Act as… more
- Tyto Athene (Annapolis Junction, MD)
- …Cybersecurity in support of the government customer. As the principal point of contact to government stakeholders, the Program Manager will oversee fiscal, ... **Description** Tyto Athene is searching for a **Program Manager ** to manage a Unified Communications (UC) services...budget. + Coordinate Tyto and Subcontractor Teammates in the delivery of customer requirements. + Supervise program and project… more
- Under Armour, Inc. (Annapolis, MD)
- Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC) **Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC)** **Values & ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more
- BrightView (Laurel, MD)
- …accurate estimates and takeoffs for both new and existing clients as needed + Manage service delivery to the specified scope of work + Ensure branch financial ... and Maintained Here.** **Job Summary** + The Associate Account Manager (AAM) serves as the primary contact ...Participate in branch meetings and assist the Senior Account Manager in overall leadership of the client service… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of ... on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the...Encore, Encore's approach, and solutions as relevant to each contact . * Develop relationships with multiple stakeholders in designated… more
- Red River (Annapolis, MD)
- **Position Summary:** The Manager , Residency Services reports to Director of Professional Services. Responsibilities include: Identifying new Residency Services ... further our Corporate Mission, Values and Objectives. Red River's Residency Services Manager will be responsible for our residents' growth and operational management… more
- Transdev (New Carrollton, MD)
- …+ Evaluate training effectiveness and recommend improvements to address skill gaps, enhance service delivery , and provide excellent customer service . + ... Call Center Training Manager Transdev is looking for a Call Center...and assessment tools and ensure presentation demonstrates excellent customer service , both in training materials and delivery .… more