- CAI (Annapolis, MD)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving… more
- TEKsystems (Halethorpe, MD)
- Our client is hiring 3 Service Desk Analyst to support internal employees. These Analyst will sit on-site in Catonsville, MD. The Service Desk ... requiring effective triage and issue resolution. Experience Requirements 1-2 years of help desk or call center support experience 1-2 years of experience using help … more
- Cognizant (Annapolis, MD)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/support- desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Xerox (Annapolis, MD)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst (2nd shift) **General Information** Press space or...in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.** **The Enterprise… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- Teradata (Annapolis, MD)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. This ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and customer segments. _Pricing Strategy Support_ +… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- Serco (Andrews AFB, MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... working with highly skilled peers, consider joining Serco as a **Program Control Analyst .** Located at our offices near Patuxent River, MD, this position will… more
- Public Consulting Group (Annapolis, MD)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- CACI International (Annapolis Junction, MD)
- …tool. + Adhere to current AEA Standard Operating Procedures (SOPs) and Outreach Service Level Agreements (SLAs). + Address complex user inquiries and provide initial ... and supervise lower-level employees. + Offer guidance to technical help desk technicians on complicated inquiries. + Communicate with Government representatives… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... Exchange. + Must be an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all levels of staff. + Are… more