- ERP International (Laurel, MD)
- …strategic goals. The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations which promote value-based engagement and growth. ... core capabilities to ensure the firm is ahead of customer demands. The CGO is expected to retain an...CGO is a key member of the senior leadership team and will report directly to the Co-Founder and… more
- Coinbase (Annapolis, MD)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Annapolis, MD)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Sunrise Senior Living (Rockville, MD)
- …as needed. + Track and disperse team member paychecks. **Training, and Contributing to Team Success ** + Participate actively as a member of a team and ... a part of.** **Job ID** 2025-234366 **JOB OVERVIEW** The Concierge is often the initial contact and first impression...+ Contribute in the overall engagement programs and processes ( customer and team member engagement) including participating… more
- Capital One (Mclean, VA)
- …about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on customer facing and ... roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. We want you if you… more
- Ricoh Americas Corporation (Washington, DC)
- …driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer -obsessed collaborators who aspire to deliver the ... **Hospitality Customer Experience Manager** Position Profile: Provides exceptional service-related...exceptional service-related support to Service Delivery customers in hospitality, concierge , and Ricoh Workplace Services within a legal office… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... shirts that fit perfectly and then backing them with customer service that actually helps you. We're here for...standards, and contributing to the overall success of the store. This role may include opening… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Arlington, VA)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- SHI (Annapolis, MD)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... guidance to customers, partners, and internal resources + Collaborate with sales team in identifying and closing opportunities through customer discovery and… more
- SHI (Annapolis, MD)
- …+ Support training and change management efforts to drive platform adoption and customer success . **Behaviors and Competencies** + Business Acumen: Can analyze ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Carnegie Mellon University (Arlington, VA)
- …Regional Transit bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate ... end-to-end software development activities and full-stack engineering? Apply to join our team . About the role We are looking for a software development technical… more
- SHI (Annapolis, MD)
- …service solutions. + Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- American Express (Annapolis, MD)
- …growing, and we are looking for additional Hospitality Coordinators to join our team . Working within Resy's Customer Success Org, Hospitality Coordinator's ... back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive...to confirm premium reservations for the Resy Global Access concierge program + Working on other duties and projects… more
