- SCRAM Systems (Annapolis, MD)
- …and accelerate the client path from first touch through installation and long-term engagement . The Senior Manager builds frameworks, develops people, and ensures ... Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across...experience in integrated marketing, campaign management, lifecycle, brand, or customer journey roles. * Strong understanding of segmentation strategy… more
- Ralliant (Annapolis, MD)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- SCRAM Systems (Annapolis, MD)
- …Automation + Build, schedule, and test campaigns in HubSpot, including customer onboarding, reminders, renewals, and re- engagement + Support segmentation, ... and troubleshooting automation issues in partnership with the Marketing Communications Manager . Cross-Functional Coordination + Work closely with customer … more
- Ralliant (Annapolis, MD)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused… more
- Ralliant (Annapolis, MD)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wilson Language Training (Annapolis, MD)
- …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness ... educators. + Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings in alignment… more
- Home Depot (Rosedale, MD)
- …for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible ... by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to… more
- Home Depot (Washington, DC)
- …to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. ... running smoothly. At times, CXMs may be the only Manager available and will be expected to make business...- Customer Service / Experience - Drive customer service and associate engagement ; coach associates… more
- Home Depot (Parkville, MD)
- …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a… more
- Skanska (Hyattsville, MD)
- Skanska is searching for a dynamic Proposal Manager . This is a great opportunity to start a career with a company that builds things that matter and values its team. ... -Be Better Together, Act Ethically and Transparently, Commit to Customer , and Care for Life-are deeply engrained in how...our D&I efforts. The primary responsibility of the Proposal Manager is to lead multi-disciplinary pursuit teams in the… more
- Cordis (Baltimore, MD)
- …+ Leveraging data analytics to inform targeting and resource allocation + Territory Manager field visits + Engagement and relationship management with key ... sales team efforts to execute on revenue generating sales activities. + Resolve customer challenges when escalation is necessary. + Look for, record and report… more
- Fannie Mae (Washington, DC)
- …to our team, you will focus on capital markets innovation, strategy and engagement . You will collaborate with leadership to direct efforts on monitoring financial ... and optimize the strategy. * Act as a project manager on strategic initiatives that support the business. *...strong relationships with internal and external customers through active engagement and inspiring work. * Partner with management to… more
- American Bankers Association (Washington, DC)
- …position is responsible for ensuring events meet the Office of Member Engagement 's (OME) goals for financial performance, which include overall responsibility for ... assigned revenue targets based upon ABA board budgets and maintaining customer satisfaction. The Senior Director provides day-to-day oversight of critical activities… more
- Skanska (Hyattsville, MD)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is ... at an entry level. Pay rate $25/hour. Reports To: Project Manager , Superintendent and/or Department Staff Intern Positions Include: Engineering, Field Engineering… more
- Commvault (Washington, DC)
- …organizes, leads and controls balanced sales growth, account penetration and customer satisfaction on a long-term multi-quarter basis. This individual may lead ... (vs. IT component or narrow focused tools) and should have some level of prior engagement with the US Department of Defense Agency (4 th Estate) target account set.… more
- Fannie Mae (Washington, DC)
- …with different functional expertise respectfully and cooperatively towards a common goal. Multifamily Customer Engagement - Customer and Partner Management - ... their designated office location. In-office work cadence is determined by your manager . Proximity within a reasonable commute to your designated office location is… more
- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of ... This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire… more
- Guidehouse (Washington, DC)
- …**Clearance Required** **:** Ability to Obtain Public Trust **What You Will Do** **:** The Customer Engagement Manager operates as the lead point of contact ... the lead point of contact for respective customer agencies. The Customer Engagement Manager will be responsible for the following: + Coordinates… more
- NANA Regional Corporation (Adelphi, MD)
- The CSSP Customer Engagement Professional Manager leads the Customer Engagement Team in delivering exceptional service and support to subscribers of ... **Responsibilities** + Provide strategic direction and leadership to the CSSP Customer Engagement Team to ensure effective planning, execution, and completion of… more
