- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Amazon (Arlington, VA)
- …The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, supporting our ... enterprise customer base. You will lead technical onboarding and service delivery for Fortune 500 enterprises, telecommunications providers, and other… more
- Cardinal Health (Annapolis, MD)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... exceptional talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager** to join our mission-focused… more
- World Wide Technology (Washington, DC)
- …business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement ... WWT's Advanced Technology Center (ATC) to accelerate solution validation, prototyping, and customer innovation. + Promote automationand modern delivery models to… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Microsoft platforms and integrate with other technologies, focusing primarily on client service delivery while also driving sales activities and thought… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives… more
- Amazon (Arlington, VA)
- …team as the Sr. HR Business Partner. This role will support our customer -facing operations and service delivery teams. In this position, you will help ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...teams to maintain early career talent pipelines Data-Driven HR Operations * Review and analyze business metrics including retention,… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) ... Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …over activities requiring the planning and coordination of major transit service delivery operations . **Certification/Licensure** + Driver's License ... outcomes pertaining to the effectiveness of customer service , all bus transportation service delivery...Manages the daily operations of the bus operations service delivery functions for… more
- CareFirst (Baltimore, MD)
- …high-level executive support. This position will support the Company's care delivery operations , including comprehensive representation of various provider ... designees on all legal issues affecting the Companys care delivery function and operations and assists in...to work independently. + Effectively communicate and provide positive customer service to every internal and external… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... members of the delivery team, representing CORT to customers and ensuring customer satisfaction. This role is responsible for the safe and timely delivery ,… more
- Breakthru Beverage Group (Middle River, MD)
- …relationship Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments. Administration of ... is to assist with the daily management of the operations delivery staff. Schedule: Tuesday-Friday 11:30am -...Drivers and perform observation and coaching to ensure proper customer service , productivity metric achievement, and safety… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- CORT (Hanover, MD)
- …trucks. Ensure no product is left behind at venues. * **Provide onsite customer service :** Interact professionally with clients during deliveries and setups, ... position.** The Delivery Driver works collaboratively as part of the Operations team. You will be responsible for loading, delivering, and installing furniture… more
- Capital One (Mclean, VA)
- Senior Product Manager, Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...role, you will advocate for the needs of the customer while building our platform roadmap. You will ensure… more
- Amazon (Arlington, VA)
- …customer success through proactive planning, collaborative building, reliable delivery , and continuous improvement. The successful candidate will transform ... Description The Platform Support & Operations TPM drives operational excellence across enterprise market...Contract Management Office, Regional Marketing, and Billing - Develop self- service guidance resources and training materials for end users… more
- Serco (Washington, DC)
- …Description & Qualifications** **Position Description & Qualifications** The Senior Manager, Service Operations oversees Serco North America's frontline end-user ... and **Deployment Services** teams. This role is accountable for operational performance, customer service quality, and compliance with corporate standards within… more
- Oracle (Annapolis, MD)
- …this role, you will drive the product vision and roadmap for new service offerings addressing advanced content delivery scenarios, including integration with ... product vision, strategy, and roadmap for the next generation of content delivery and CDN integration services. . Conduct market research and competitive analysis… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations . The AWS Industries Team at AWS helps AWS customers implement… more