- Red River (Arlington, VA)
- …make those around you successful. We are seeking a dynamic and insightful Business Analyst to join our team, specializing in ServiceNow Incident and Request ... for ensuring the smooth and efficient operation of our ServiceNow Platform, enabling our business to run seamlessly. The...**Qualifications:** + 3-5 years of experience as a Business Analyst + Proven experience in business analysis, with a… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a ServiceNow Analyst to join our team at Adelphi, MD. + Must be a US ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The ServiceNow Analyst will support the design, optimization, and operation of… more
- Guidehouse (Mclean, VA)
- …in achieving their strategic goals and objectives to fulfill their mission + The ServiceNow Business Analyst is responsible for: + Leading ServiceNow ... users to identify and translate functional requirements + Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow… more
- Guidehouse (Mclean, VA)
- …in achieving their strategic goals and objectives to fulfill their mission. The ServiceNow Business Analyst is responsible for leading ServiceNow projects, ... to identify and translate functional requirements, and also collaborating with ServiceNow development teams to design, develop, implement, and administer … more
- ServiceNow, Inc. (District Of Columbia, DC)
- …saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over ... products into compelling value propositions that motivate audiences toward deeper engagement with ServiceNow . Your role in helping us to reimagine the future of work… more
- BAE Systems (Washington, DC)
- …that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst ** , you'll play a critical role in providing exceptional IT support to ... new challenge, we encourage you to apply. As a Principal ITSM Incident Analyst , you'll be responsible for analyzing, resolving, and documenting incidents to restore… more
- Northrop Grumman (Linthicum Heights, MD)
- …Solutions organization has an immediate need for a Senior level Software Development Analyst to develop service solutions in the ServiceNow platform, to include ... with SAFe Agile practices and the IT Service Management module in ServiceNow , and should possess strong customer service skills for interfacing with stakeholders,… more
- Ensono (Annapolis, MD)
- …generated actually drives business outcomes and strategic decisions. As an Business Analyst , you'll be the translator between data and decisions. You'll dig into ... ServiceNow data, operational telemetry, financial performance, and predictive model...teams, sitting between technical and business stakeholders. + Curious Analyst - You constantly ask "what does this mean?"… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- Node.Digital (Arlington, VA)
- Cybersecurity Vulnerability Analyst Location: Arlington, VA Must have an active Top Secret Security Clearance Node is supporting a US Government customer to provide ... and Critical Infrastructure Key Resources (CIKR). The Cybersecurity Vulnerability Analyst utilizes cybersecurity best practices, risk management techniques, critical… more
- BAE Systems (Washington, DC)
- …that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in providing exceptional IT support to ... encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the...current and transferable) + Familiarity with ITSM tools like ServiceNow for ticketing and remote support + Strong customer… more
- BAE Systems (Washington, DC)
- …that enable our customers to achieve their missions. As a Remote Initial Support Analyst , you'll play a critical role in providing **Tier 1** analysis and support ... and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to apply. + Experience with… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …release management, outage communications, and service requests procedures and utilize ServiceNow . Develop Knowledge Based Articles (KBA) and educate Tier 1 as ... needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging.… more
- Applied Technology Services (Baltimore, MD)
- …About the Role Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement ... efficiency, accuracy, and security of critical state operations. As a Business Analyst , you will collaborate with COM staff to identify opportunities, design… more
- General Motors (Annapolis, MD)
- **Job Description** The Senior HR Technology Analyst will be part of a team that is responsible to deliver configuration in support of projects, enhancements and ... working with third party Total Rewards tools as well as other HR technologies ( ServiceNow ) is a plus + Experience working in a HR business function strongly… more
- Baylor Scott & White Health (Annapolis, MD)
- **JOB SUMMARY** The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This ... complex technical solutions. + Epic Cadence Certified strongly preferred. + ServiceNow experience preferred. + Epic Cadence Provider template management and build… more
- SitusAMC (Annapolis, MD)
- …+ 2-4 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent + Experience with CRM (preferably Salesforce) ... + Experience with internal ticketing system (preferably ServiceNow ) + Exhibits ability to learn and apply new skills + Identifies and resolves problems in a timely… more
- Guidehouse (Washington, DC)
- …Obtain Public Trust **What You Will Do** **:** A SailPoint IdentityIQ (IIQ) Senior Analyst & Tier 2 Specialist plays a critical role in bridging business needs with ... + Familiarity with LDAP, Active Directory, and SailPoint APIs + Experience using ServiceNow Ticketing Systems + Ability to OBTAIN and MAINTAIN a TOP SECRET Federal… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our service desk. ... service desk platforms and service catalogs (Freshservice strongly preferred; ServiceNow , Remedy, or similar platforms also applicable) + Bachelor's Degree… more
- TEKsystems (Washington, DC)
- …Top Skills' Details + Active TS/SCI + Experience with ticketing systems (eg ServiceNow , Remedy, Jira) + Experience utilizing query based, code based or analytical ... software like SQL, Python, Excel, Java, R or Pyspark + Skills in collaborating across teams to resolve problems and find solutions + Excellent writing and communication skills to engage with customers on complex and sensitive topics, you will be handling… more
