- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- CVS Health (Raleigh, NC)
- … Responsibilities Include: + Implementation of commercial actuarial rate reviews in ERNIE + Tier 2 technical support for underwriting/actuarial rating ... heart, each and every day. This position is with the Actuarial Rating Systems Support team and focuses on operational execution for our large group commercial rating… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Nightwing (Morrisville, NC)
- …markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Oracle (Raleigh, NC)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Fujifilm (Raleigh, NC)
- …applications support , FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used ... projects with industry partners in line with key product technical requirements. + Manage and support change...and thin film systems preferred. + Experience working with Tier 1 semiconductor companies preferred. + Ability to solve… more
- Oracle (Raleigh, NC)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Raleigh, NC)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Raleigh, NC)
- …Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Raleigh, NC)
- …CA Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Oracle (Raleigh, NC)
- …part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll ... **Required Qualifications** + BS or MS degree in Computer Science or relevant technical field involving coding or equivalent practical experience + 8+ years of total… more
- CACI International (Durham, NC)
- …technical and procedural at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for end users ... using TEAMS and ServiceNow + Works independently to communicate technical information to users in a manner they understand...listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience… more
- Rubrik (Morrisville, NC)
- …world class post purchase experience. The team is responsible for delivering post deployment technical support to customers and partners with a wide range of ... come your way. Senior Customer Success Engineers at Rubrik will provide enterprise level technical support to our customers via phone, web, email, chat, onsite… more
- Truist (Raleigh, NC)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...or equivalent education and software engineering training or experience 2 . In-depth knowledge in information systems and ability to… more
- Lumen (Raleigh, NC)
- …medium-touch customer segments. **Work Location** WFH - any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support… more
- Rubrik (Raleigh, NC)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian/FSI Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- TEKsystems (Raleigh, NC)
- … Support Specialist is responsible for providing second- and third-level technical support for software, hardware, and networking systems. They are ... escalating more complex problems to Management and/or another appropriate technical support group in a timely manner....hardware, software, and network issues that are escalated from Tier 1 support . Location & Commitments *… more
- Oracle (Raleigh, NC)
- …or integrated circuit packaging; and embedded software/firmware design. It may encompass operational support at the Tier 3 level as well as product lifecycle ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- Oracle (Raleigh, NC)
- …issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents, ... frameworks, and innovative Conversational and Generative AI capabilities. As an experienced technical expert, you will play a pivotal role in designing and… more
- CyrusOne (Durham, NC)
- …technical facility maintenance position supporting data center operations. + 7 to 10 years working in Tier 2 , Tier 3 or Tier 4 Data Center(s) or ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more