- Piedmont Airlines (Yuma, AZ)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- American Red Cross (AZ)
- …diploma or equivalent required (GED). + Minimum one year of related experience (telemarketing, customer service or call center) is required. + Prior sales or ... applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. + Excellent customer service and problem-solving… more
- Humana (Phoenix, AZ)
- …eligibility. You'll work cross -functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare ... in navigating multiple computer tools/systems/screens + 2+ years of Medicare customer service experience or sales experience (virtual/telephonic preferred) +… more
- Concentrix (Phoenix, AZ)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving...policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy… more
- Forward Air (Phoenix, AZ)
- …of the distribution for Omni's 3PL clients. Must be proactive in providing quality customer service and can handle pressure and responsibility in a fast-paced ... work in a team atmosphere, so all operators are cross trained in customer accounts. The sales...in Inventory Management systems (WMS, SAP, ERP) + Excellent customer service skills + Exceptional verbal and… more
- Capital One (Phoenix, AZ)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Aston Carter (Tempe, AZ)
- …multiple priorities. SKILLS QUALIFICATIONS: + 2-5+ years' experience in contact center, customer service , human resources or equivalent experience. + Proven ... multiple priorities. PREFERRED QUALIFICATIONS: + 5+ years' experience in contact center, customer service , human resources or equivalent experience. + Basic US… more
- AAA Northern California, Nevada & Utah (Phoenix, AZ)
- …and requests relating to insurance products and membership. + Researches and resolves customer service issues. Often assists the insured in initiating the first ... - AAA will value your contribution to providing exceptional service to our members + Free AAA Classic Membership...+ Uses sales techniques and product knowledge to identify customer -specific needs to generate new sales, retain existing insured's… more
- Cognizant (Phoenix, AZ)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... access, including EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys,… more
- Intuit (Phoenix, AZ)
- …join the Global Business Solutions Group (GBSG) as a **Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise Suite (IES)** **team.** This is ... recurring issues, trends, and process gaps to improve product quality and agent performance. + Provide mentorship, guidance, and real-time coaching to Tier 1… more
- CVS Health (Phoenix, AZ)
- …Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. + Build and ... year of demonstrated experience with generative AI, agentic AI, and emerging technologies in customer service or operational environments. + A minimum of 1 year… more
- Oracle (Phoenix, AZ)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- Anywhere Real Estate (Green Valley, AZ)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- Intuit (Tucson, AZ)
- …Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. ** Cross -Functional Partnership** + ... program strategy? + Can you advise senior leaders and cross -functional partners on exactly what needs to change, why...and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. +… more
- Coinbase (Phoenix, AZ)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Oracle (Phoenix, AZ)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- Coinbase (Phoenix, AZ)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Choice Hotels (Scottsdale, AZ)
- …Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic ... high‑value strategy, outcomes, and storytelling. + Make architecture knowledge agent ‑ready: establish and maintain a living system/application capability map… more
- BMO Financial Group (Tempe, AZ)
- …activities. + Completes onboarding activities as required. + **Delivers exceptional customer service ** that builds trust through expertise, responsive ... policies, and procedures for mortgage products and services. + Addresses customer service issues according to established parameters, escalating persistent… more
- Oracle (Phoenix, AZ)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more