- Systems Engineering Solutions Corporation (Tempe, AZ)
- …software lifecycle support; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, Tier 3 Server, Platform,… more
- Republic Services (Phoenix, AZ)
- …in a clear and timely manner. + Serves as a mentor with detailed documentation and training to Tier 1, Tier 2 and Tier 3 support personnel. + Ensures ... internal user application issues that are escalated by the Tier 1 and 2 support desks. This...resolution using the incident tracking system. + Keeps support desk team, peers, and management apprised of any new… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
- TekSynap (AZ)
- …systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level ... a range of hardware and software solutions. + Two ( 2 ) years of hands-on experience installing, diagnosing, troubleshooting, and...| US-MI | US-MS | US-MO | US-KS | _ **ID** _2025-8636_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more