- TEKsystems (Addison, TX)
- …This person will be providing in person and remote support to a large customers. They will be using ConnectWise ticketing system to field the calls which could range ... from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be… more
- TEKsystems (Coppell, TX)
- …YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more