- Capital One (Mclean, VA)
- …support operations in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge ... management , endpoint management , and business controls. Lead and develop teams to support ...years of experience defining, implementing, and leveraging process (change, incident , problem) management functions.At this time, Capital… more
- Miriam's Kitchen (Washington, DC)
- …set the tone for client-centered, Housing First-aligned service delivery for all case management operations onsite. This leadership role ensures that case ... need to be referred through city systems. The Case Management Supervisor will lead the Case Management ...on-site position . The position is Monday-Friday primarily during business hours, but there will be a rotating (weekly)… more
- Miriam's Kitchen (Washington, DC)
- …allegations, and sensitive program information to the Operations Manager Complete incident reports Work with case management team to ensure all required ... managers to ensure that clients are receiving the case management services that they need. This is an in-person,...Kitchen and partner sites. Where the need arises for business travel, appropriate compensation will be provided. Benefits Miriam's… more
- General Motors (Washington, DC)
- …to improve customer experience, this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will ... to deliver ongoing digital experiences to our customers. The Business Operations team ensures operational excellence by... Systems (DMS), etc. This role will lead the Incident Management team in all aspects of… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure the highest standards… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Amazon (Herndon, VA)
- …environmental incident training and awareness programs to embed incident management skills throughout the organization. Performance evaluation. Establish ... environmental management systems (ISO 14001 EMS) and environmental incident management experience. Experience in environmental program development,… more
- The Hertz Corporation (Washington, DC)
- …operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, ... and manage exceptions or expedited/emergency changes when necessary. + Overseeing the incident management process and team members involved in resolving the… more
- NTT America, Inc. (Merrifield, VA)
- …adversary activity. Acting as a senior advisor, this role directs complex incident response operations , develops detection strategies, and integrates threat ... continuous security posture improvement. **Duties and Responsibilities:** 1. Lead advanced incident response operations and provide strategic direction for… more
- TekSynap (Springfield, VA)
- …and service operation as quickly as possible to minimize the impact to business operations . Responsible for planning and coordinating all activities required to ... Incident support and coordination. Responsible for the effective implementation of the Incident Management Process and ensuring that incidents are managed and… more
- Amazon (Arlington, VA)
- …recovery, and preventative guidance to avoid recurrence. Key job responsibilities * Support incident response operations * Become a technical resource that earns ... working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of...to design, build, and deploy solutions to automate security operations and incident response on AWS. *… more
- Node.Digital (Arlington, VA)
- …able to obtain DHS Suitability - 5+ years of directly relevant experience in cyber incident management or cybersecurity operations - Knowledge of incident ... covert channel, replay, return-oriented attacks, and malicious code) Required Education: BS Incident Management , Operations Management , Cybersecurity or… more
- ARSIEM (Arlington, VA)
- …(Monday through Friday, normal business hours) Minimum Qualifications + BS Incident Management , Operations Management , Cybersecurity or related ... cyber security experience + 5+ years of directly relevant experience in cyber incident management or cybersecurity operations + Knowledge of incident … more
- Leidos (Washington, DC)
- …of new processes and remediation of ticket handling, ticket quality anomalies, and Incident Management + Will oversee and report on tickets unassigned, open, ... + Run ad hoc ServiceNow report for customer and management request + Create automated ServiceNow reports ** Incident...users, and brief outage status and problem in daily operations meeting + Responsible for refinement and development Standard… more
- Leidos (Ashburn, VA)
- …+ Promote best practices in incident response, cybersecurity analysis, case management , and SOC operations + Monitor external sources (eg, CERTs, vendor ... Strong grasp of industry standards and best practices for incident response and SOC operations + Excellent...For US Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition… more
- Link Solutions Inc (Adelphi, MD)
- …will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD standards and best business ... Windows 10, Windows 11, or Microsoft Server 2019, etc.). + Experience with incident management within the ServiceNow Information Technology Service Management… more
- TekSynap (Ashburn, VA)
- …with emphasis in cyber security issues and operations , computer incident response, systems architecture, or data management . + Education: Bachelor's ... cyber tools, including but not limited to Security Information and Event Management (SIEM) endpoint detection and response tools Intrusion Prevention / Detections… more
- Amazon (Arlington, VA)
- …in a global effort to improve Amazon's security posture and reduce risk to business operations and customers. - Monitor cybersecurity news, media, and blog posts ... and data. - You will work alongside our global incident response team and participate in the scoping and...rotation and provide ad hoc support to customers during non- business hours, when required. A day in the life… more
- Lincoln Financial (Washington, DC)
- …in areas such as: security operations , incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, ... + Document incidents from initial detection through final resolution. + Perform incident response functions including but not limited to - host-based analysis… more
- Amazon (Arlington, VA)
- …* Directly manage diverse teams responsible for the remote security monitoring and incident management of Amazon corporate offices around the world. * Oversee ... knowledge manager for related data. The team delivers three core service lines: alarm management , incident response, and customer support. If you would like to… more
