- AeroVironment (Arlington, VA)
- …teams across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor...procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation… more
- Tyto Athene (Reston, VA)
- …or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture. ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the Customer Service Desk Team for remote support services for all customer… more
- Service Source (Oakton, VA)
- …people who drive innovation, embrace change, and strengthen communities . Job Summary A Help Desk Analyst II provides advanced technical support to end-users ... related field (or equivalent work experience). + 2-4 years of experience in IT support or help desk environment, with exposure to Tier 2 troubleshooting. +… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to ...continuous process and service improvement. + Work with the IT Help Desk Lead to… more
- BAE Systems (Washington, DC)
- …Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support, help desk , or service desk roles, with a ... customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical...Desk (ESD) for a large government enterprise's internal IT infrastructure. You'll serve as the first point of… more
- General Dynamics Information Technology (Washington, DC)
- …civilian agencies as they modernize their information systems. GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office ... Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT ...high-tech IT solutions to the federal government IT market. Together as GDIT we collectively deliver cost-effective,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... $90,000 This position is bonus eligible. **SUMMARY** The ITTechnical Analyst is responsible for providing general IT ...its companies do not reach out to individuals to help with marketing or other similar services. If an… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Tier 2/3** **Mission IT ** **Support Analyst ** will resolve mission-impacting IT incidents ... teams or secure cloud environments. **Overview** We are seeking a **Tier 2/3 Mission IT Support Analyst ** to support the Office of the Director of National… more
- Pearson (Washington, DC)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to...customers, by handling inbound calls to the School Support Help Desk and assisting our staff and… more
- ICF (Reston, VA)
- …+ Participate in Sprint Retrospectives and provide actionable feedback. + Assist the help desk by providing information to support case resolution. + Identify ... Description **Join ICF's IT Modernization Team - Where Innovation Meets Impact**...fast-growing, dynamic technology organization seeking an experienced Senior Business Analyst to lead requirements definition, facilitate Agile ceremonies, drive… more
- Chenega Corporation (Arlington, VA)
- …Create and brief deliverables on active projects and operational priorities. + Manage aging Help Desk , Operations, Security, and other ITD team requests as part ... **Req ID:** 38627 **Summary** **Mission Business Analyst ** **Arlington, VA** Are you ready to enhance...of the information technology directorate to ensure that all IT support is not only met but exceeded to… more
- Marriott (Bethesda, MD)
- …data platform across multiple core data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability + ... Date:** 12/23/2025 This is a temporary position. The Data Analyst , Infrastructure & Delivery Shared Services, is part of...way we manage technology; this position will support the IT Operations team with analytics supplying the team with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the organization through activities including end user support and training, general help desk operations, yearly asset inventory support, problem identification ... **Asset Management Systems Business Analyst /Project Manager** **Category:** Business Analysis (functional and technical)...Testing system functionality and troubleshooting system errors . Providing desk side support to users as they complete work… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Rapid Finance (Bethesda, MD)
- …coded, verified and deployed + Partial user support in the form of participating in the IT Support Help Desk + Coordinate with the Engineering team to review ... verified + Provides references for users by writing and maintaining user documentation, providing help desk support, and training users + Proven track record of… more
- Serco (Washington, DC)
- …Then Serco has the right opportunity for you! **As the Logistics Sustainment Analyst (Submarines), you will provide programmatic support to one of our NAVSEA ... desired experience and skills:** + Specialized experience with the following IT systems is desired: Advanced Technical Information System (ATIS), Integrated Product… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, ... the Intelligence Community? CGI seeks a high-potential Functional Business Analyst able to work closely with our clients to...capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison with client for troubleshooting:… more
- Serco (Arlington, VA)
- …and other Serco teams to deliver quality systems. This **Satellite Communications Analyst ** will be on a dynamic team, providing management support services to ... Working knowledge of all of the following financial and IT systems databases: RAPS, PBIS, PBIS- IT , DITPR-DON,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Evolent (Washington, DC)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with excellent communication and ... skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent. This… more
