- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …**5** Responsible for routine/basic inbound call, outbound call, email, and web chat services , as well as back-office services . Performs services focused ... on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer … more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …evaluations and assessments; the development, review, and evaluation of the Individual Family Service Plan (IFSP); the delivery of services , the availability of ... in electronic record; Makes referrals and assures utilization of other community services ; Attends and leads in- service training sessions; Participates in staff… more