- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- Insight Global (Washington, DC)
- Job Description Duties and Responsibilities: Tier 2 technicians provide customer service by responding to IT issues, requests for service, and inquiries ... system (ServiceNow) and escalates the calls and issues to Tier 3 support when necessary . Assisting...working on civilian federal government agency contract(s) . Minimum 2 years of experience in configuring and managing a… more
- Chenega Corporation (Washington, DC)
- …supporting the Department of Transportation. **Responsibilities** + Provide Tier 2 deskside end-user support including imaging, deployment, asset ... decades of experience working in the Federal marketplace. The ** Deskside Engineer** will be the technical support ...+ Diagnose hardware/software problems and escalate to a higher tier with proper troubleshooting and notes. + The candidate… more
- Leidos (Rockville, MD)
- **Description** We are looking for a ** Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical ... environment. + Provide technical guidance to Tier 2 and Tier 3 support ...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a… more
- SAIC (Washington, DC)
- …issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset ... **Description** Deskside support Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more