- TEKsystems (New York, NY)
- …business needs, gather requirements, and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders ... integration with other specialized disciplines: network security, wireless network, and IP telephony, call center , etc. These candidates are coming on board of a… more
- Capgemini (New York, NY)
- …call recording/monitoring. * Familiarity with cloud platforms (AWS, Azure, GCP), contact center analytics, and unified communications . * Experience with ... Architect - Contact center Choosing Capgemini means choosing a company where...and social channels. * Design customer journeys, IVR flows, call routing strategies, and agent desktop experiences integrated with… more
- TEKsystems (New York, NY)
- …of 16 engineers, contributing to the design, development, and support of advanced Unified Communications and Contact Center solutions. Key Responsibilities + ... of experience in Cisco UC (CUCM, UCCX) and enterprise call center environments. + 2+ years of...of a team that's shaping the future of enterprise communications . Interested? Apply now to take the next step… more
- Deloitte (New York, NY)
- …new hires. + Participate in after-hours support program on rotating basis. + Occasional call center phone support may be required. The team Deloitte Technology ... + Understanding of technology and infrastructure including networking concepts, unified communications , hardware components and cybersecurity. + Understanding… more