- Michaels (Pelham Manor, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Pelham Manor, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (New York, NY)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Amazon (New York, NY)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- DoorDash (New York, NY)
- …team is looking for an Associate Manager to help our Seamless Experience teams reduce customer -driven cancellations, customer concern about progress of ... the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are...With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs… more
- Amazon (New York, NY)
- … Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact role, ... Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program...processes What You'll Need : * 3+ years of experience in program or project management * 2+ years… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …a positive experience and success with our products and services. Customer Success Manager works with clients to understand their business priorities ... ** Customer Success Manager ** **Category:** Business Consulting,...in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular… more
- Mount Sinai Health System (New York, NY)
- …with internal teams (product, operations, marketing) to improve service delivery and customer experience . + Familiarity with EHR platforms like Epic, Cerner, ... **Job Description** **IT Project Manager I ( Customer Success Manager...inefficiencies in workflows and suggesting improvements for a better customer experience . + Multitasking and time-management: Managing… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... Street, New York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join our high-performing team leading the way in… more
- Justworks (New York, NY)
- Senior Customer Onboarding Manager New York, New...simpler." Qualifications + Minimum of 3 years of professional experience in a customer facing role + ... solutions to any problems you face. As a Senior Customer Onboarding Manager your main responsibility is...as an extension of their teams throughout their onboarding experience . This is an opportunity for an experienced Onboarding… more
- JPMorgan Chase (New York, NY)
- …& design, financial product & enablement, strategy, finance, data & analytics, customer experience and marketing, and field support. **Job Responsibilities** + ... high-quality products that resonate with clients. As a Product Manager in Starter Customer Segment (serving the...stakeholders + Strong customer -centric mindset; understanding of customer engagement & end-to-end experience + Bachelor's… more
- Meta (New York, NY)
- …user satisfaction.We're seeking a highly skilled and motivated individual to join the Customer Immersion Team, part of Business Product Marketing. As an ideal ... ambiguous conditions, you are confident working independently and as part of a team. Your experience working...we'd love to hear from you. **Required Skills:** Program Manager , Customer Immersion Responsibilities: 1. Drive strategy… more
- Amazon (New York, NY)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- iPostal1 (Montebello, NY)
- …are an established, cutting edge leader in the digital mailbox industry. Full Time Customer Service Manager - Montebello, NY Montebello, New York We're iPostal1 ... NY location. We are seeking a dedicated and results-driven Customer Service Manager to lead and support...& Experience : + Minimum 5 years of experience in progressive, customer -facing roles. + Strong… more
- Grifols Shared Services North America, Inc (Manhattan, NY)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...help oversee our West Coast customers. This position is part of the commercial sales team and is responsible… more
- Amazon (New York, NY)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Promotion In Motion (Park Ridge, NJ)
- …for a Customer Collaboration Manager interested in starting a SWEET career as part of our Customer Service team at PIM's Park Ridge site in New Jersey. ... Customer Collaboration Manager Job Details Job...seek talented, results-oriented individuals who want to play a part in building amazing brands and products while working… more
- Amazon (New York, NY)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... roadmap for our customer success. The Senior Customer Success Manager drives revenue growth for...They are agile, inventive, and an advocate for their customer (and their customer 's customers') experience… more
- Airtable (New York, NY)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... activation, and expansion quarter over quarter. As a Scaled Customer Success Manager , you will be responsible...+ You have 4+ years of direct client management experience , ideally in a Customer Success, Account… more