- GRAIL (Menlo Park, CA)
- … for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to drive the execution of strategic initiatives, optimize ... Lead the development and implementation of new customer service programs, tools, and initiatives from...+ Develop and refine standard operating procedures (SOPs) for customer service operations . + Ensure… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …projects. + Experience working in an environment dedicated to quality, safety and customer service . + Ability to negotiate mutually beneficial outcomes, manage ... serve as the Directorate liaison to the SLAC organizations lead by the Lab?s Director of Operations ...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Stanford Health Care (Menlo Park, CA)
- …key strategic initiatives, analyze performance metrics to drive continuous improvement, provide top-tier customer service and lead the future of a ... in the strategic development of the business, overseeing daily operations to ensure efficiency, quality and exceptional customer...call center management and a commitment to delivering outstanding customer service . This is more than just… more
- ACROBiosystems Inc. (San Jose, CA)
- …Collaborate cross-functionally with Marketing, Product Development, Technical Support, and Operations teams to meet customer needs. Represent the ... customer focus with a commitment to delivering exceptional service . Excellent communication, presentation, and interpersonal skills. Analytical, critical… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …of technical activities ( service , installation) in the field or at a customer site. + Formal training in systems engineering + Working knowledge of engineering ... SLAC National Accelerator Laboratory is seeking an outstanding candidate to lead the Electronics Engineering Division (EED) in its Accelerator Directorate (AD).… more
- HP Inc. (Palo Alto, CA)
- …lifecycle, service launch framework, ads platforms, data acquisition, customer reach mechanism, campaign operations , video streaming services, and ... team within Consumer PC GBU and serve as a lead to the strategic direction and execution of our...This position will focus on building and delivering critical solution/ service to help drive customer engagement, data… more
- Twist BioScience (South San Francisco, CA)
- …communicate effectively with diverse internal teams, including engineering, marketing, sales, operations , and customer support, to break down silos, synthesize ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Twist BioScience (South San Francisco, CA)
- … teams to support configurable product offerings and customer -specific requirements.Mentorship & CollaborationMentor junior engineers and provide technical ... robust, and flexible cross-functional solutions that support our business operations and evolving product offerings.Key ResponsibilitiesTechnical Leadership & Solution… more
- Stanford Health Care (Newark, CA)
- …enhance the operations , programs, communications and content management of the Customer Experience and Support Services team and TDS. In this role, the incumbent ... Brief Overview** The Senior Technology and Digital Solutions (TDS) Operations Analyst will work with a tight-knit, collaborative team...will be the lead of a group that contributes to the success… more
- Stanford Health Care (Palo Alto, CA)
- …turnover of projects both at the initiation as well as the conclusion to Operations , Support Service , and Clients + Create and administer support event feedback ... in-depth understanding of Epic modules, ancillary systems, and health system operations . This position independently addresses issues and design decisions of high… more
- Stanford Health Care (Palo Alto, CA)
- …staff reporting to him/her. + Demonstrated ability to manage conflicts and mitigate customer service issues + Accountable to delivery of Purchasing service ... in improving processes and driving efficiency across our purchasing operations . In this role, you will plan, organize, coordinate,...the Internet. + Ability to maintain and continuously improve customer service and to maintain and improve… more
- Capital One (San Francisco, CA)
- …target accounts, building multi-threaded relationships, and driving the first conversations that lead to transformative customer wins. If you're a strategic ... One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology...- partnering closely with Account Executives, Enablement, and Sales Operations to open doors with the right personas at… more
- Pinkerton (Palo Alto, CA)
- …and across diverse cultures. + Professional appearance and demeanor. + Concierge-level customer service skills. + Able to maintain confidentiality when dealing ... functions for the client during domestic and/or international assignments. + Lead counter surveillance operations . + Perform protective advance planning… more
- Stanford Health Care (Palo Alto, CA)
- …and foster a collaborative working environment. + Strong interpersonal skills, with a customer service mindset and consistent follow-up on issues. + Demonstrated ... with Joint Commission requirements, patient safety protocols, and cultural diversity sensitivity. Lead the enterprise-wide refresh of the value based management (VBM)… more
- APPLIED MATERIALS (Santa Clara, CA)
- …to exercise judgment and identify innovative solutions Impact Impacts the achievement of customer , operational, project or service objectives; work is guided by ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- NetApp (San Jose, CA)
- …days in office per week.** **Why This Role Matters:** As Senior Manager Legal Operations , Outside Counsel Management, you will lead the transformation of how ... strategic leader to drive our global outside counsel management and legal billing operations . This is a high-impact role that directly supports the Legal Leadership… more
- Towne Park (San Jose, CA)
- …millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a ... a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an… more
- BeOne Medicines (San Mateo, CA)
- …VP, Global Commercial Insights & Business Analytics will build and lead BeOne's enterprise Insights & Analytics (I&A) capability, enabling data-first decision-making ... modern platforms. This position reports to the SVP, Global Commercial Strategy & Operations . **Essential Functions of the Job:** **Scope & Impact** + Own the global… more
- Ayar Labs (San Jose, CA)
- …planning best practices; mentor junior planners and contribute to systems/process enhancements Lead or support S&OP (Sales & Operations Planning) processes, ... We are seeking a highly experienced and strategic Senior MRP Master Planner to lead and optimize our material planning processes. In this role, you will be… more
- Onigilly Inc (San Mateo, CA)
- …*Monitor sales, labor, and inventory performance *Visit stores regularly to ensure top operations and customer experience *Work closely with our Director of ... performance, and maintain our high standards across multiple locations. Responsibilities * Lead and support General Managers and franchise owners across 5-7 stores… more
