- Red Clay Consulting (Atlanta, GA)
- …1. Provides technical support and details on all work performed in the ticketing and tracking system 2. Sources solutions using a curated knowledge base and other ... resources 3. Performs hardware and software diagnostics and repairs 4. Supports classroom instructional technology and equipment 5. Coordinates the resolution of technical issues using available resources 6. Maintains asset and inventory management. 7.… more
- State of Georgia (Fulton County, GA)
- … platform Applications accepted at Team Georgia Careers https://careers.georgia.gov/jobs/contact- center - analyst -spd-44253 Due to the volume of applications ... Contact Center Analyst - SPD Georgia -...Contact Center Analyst - SPD Georgia - Fulton - Atlanta...obtain client information by answering telephone calls in a call center environment, interviewing customers and verifying… more
- Truist (Atlanta, GA)
- …description:** The Cybersecurity Threat Senior Analyst (CFC Quality and Metrics Analyst ) within the 24/7 Cyber Fusion Center (CFC) organization is ... of the quality control and metrics program. The Senior Analyst will also serve as a connecting point between...The role is M-F, 1st shift hours with some on- call responsibilities. **Essential Duties and Responsibilities** + Participate in… more
- Corner Alliance (Chamblee, GA)
- … will create strategy and policy regarding the capabilities of the call center inclusive of design considerations, performance metrics, automation support, ... the government. We are currently seeking an Operations Research Analyst with 10 years of experience to join our...insights to manage the operations of its customer-facing Contact Center infrastructure. In this role, you will be responsible… more
- Fiserv (Alpharetta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** HR Learning Analyst **What does a successful HR Learning Analyst do at Fiserv?** The HR ... repository of all master files/program materials, the career development center , program participant SharePoint sites, and the public Talent...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Lincoln Financial Group (Atlanta, GA)
- …#:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize ... queries. Maintains knowledge on current and emerging developments/trends for Contact Center technology and test tools, assesses the impact, and collaborates with… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- Senior Security Analyst /Incident Responder - SOC **General Information** Ref #: 20240038046 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: ... Qualifications** Description About the Team: As a Senior Security Analyst , you will be part of UKG's Global Security...you will be part of UKG's Global Security Operations Center (GSOC) team investigating events of interest and incidents… more
- IMSolutions, LLC (Atlanta, GA)
- Communications Analyst Remote Full Time \#1216 - Client Services Mid Level Share (https://imsolutions1.applytojob.com/app/share/fsYi7QDUuv) IMSolutions seeks an ... experienced Communications Analyst Designer to fill an exciting opportunity working in...exciting opportunity working in federal government contracting supporting BPA Call Orders. This will be a remote, hybrid, or… more
- Truist (Atlanta, GA)
- …(United States of America) **Please review the following job description:** The Principal SOC Analyst is an advanced SOC role within the 24/7 Cyber Fusion Center ... cause analysis. This role is based on-site in downtown Atlanta, GA with on- call responsibilities. 2nd Shift, 2pm to 11pm, Wednesday to Sunday (5-8) **Essential… more
- Evolent Health (Atlanta, GA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... connected care journey. We are hiring for a Senior Analyst to join our Operations Finance Team. We are...experience **(Required)** + 2-3 years of experience as an Analyst or Associate in corporate finance (FP&A), investment banking,… more
- Vaco (Atlanta, GA)
- …For more information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more
- Ford Motor Company (Atlanta, GA)
- …Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to ... Provide technical assistance and/or guidance to the other Centralized Technical Assistance Center team members when needed. + Complete training both online and… more
- CVS Health (Atlanta, GA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... health care more personal, convenient and affordable. Position SummaryThe Senior Analyst candidate will possess targeted technology skills in mainframe storage… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and excellence of our academic community. **Description** The Senior Network Analyst /Technician is a central university office position that supports the ... of network services and devices. In the Network Operations Center , he/she will also monitor critical processes for Emory's...+ Maintains 24 x 7 coverage and support, including on- call support, to assist with restoring service and maintaining… more
- The Clorox Company (Alpharetta, GA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... **Your role at Clorox:** As a Senior Sales Planning Analyst you will have the opportunity to analyze, collect...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- Southern Company (Atlanta, GA)
- …when needed. **MAJOR JOB RESPONSIBILITIES:** + Resolve escalated complaints (eg, via call center , media, BBB, Governmental Affairs, Consumers Utility Council, ... Experience:** **Required:** + 3 - 5 years of experience in utility or call center environment. + 3 - 5 years of experience with Backoffice transaction… more
- Internal Revenue Service (Chamblee, GA)
- …lower graded systems analysts and all levels of management within the call site. Requirements Conditions of Employment STANDARD POSITION DESCRIPTIONS (SPD): PD94752 ... the design, operation and capabilities of a computerized Unified Contact Center Environment (UCCE) telephone system operation; Experience with systems and software… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk/ Call Center experience + Customer service experience + Hospitality and/or ... Chick-fil-A restaurant experience, a plus Travel Requirements 10% Preferred Level of Education Bachelor's Degree Major/Concentration Information Technology, Computer Information Systems, Business, Marketing Degree or related field Job FunctionHelp Desk… more
- Capgemini (Atlanta, GA)
- …applicable experience. * Entry Level - 2 years' work experience in Technical Call Center , IT (International Technology) Help Desk, or equivalent technical ... **Job Description** The Junior Desktop Analyst plays a critical role in providing technical...end-users for software applications, hardware/devices, logging and tracking service call details in ticketing systems, and bringing up problems… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Reports to: Marcus Autism Center - Will Sharp, PhD, Program Director Marcus Autism Center - Nathan Call , PhD, Clinical Director Marcus Autism Center - ... diversity and excellence of our academic community. **Description** Marcus Autism Center is conducting a search for a doctoral-level clinician with specialization… more