- The Hertz Corporation (Atlanta, GA)
- **A Day in the Life:** The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional ... Lead and manage cross-functional teams to design and execute revenue and customer experience initiatives that align with company goals. + Develop and implement… more
- RELX INC (Alpharetta, GA)
- … customer journeys . About the Role We are seeking a dynamic and experienced Director of Customer Experience , Product Management to join our team. In this ... role, you will be responsible for leading the customer experience strategy and ensuring our products meet the highest standards of customer satisfaction. You… more
- Lumen (Atlanta, GA)
- …and shape the future. **The Role** We are seeking a strategic, customer -obsessed Director of Omnichannel Customer Experience & AI-Enabled Support to lead ... launch support capabilities aligned with strategic goals. + Define KPIs for customer experience , resolution rates, channel containment, AI effectiveness, and… more
- EDB (Atlanta, GA)
- …presentations/demo to be leveraged in the sales cycle process **Requirements:** The SE Director should have customer -facing experience from previous roles ... Services deliverables between Delivery and Solution + Architect teams and customer teams. + **Desirable Qualifications:** Foundational and/or experience in… more
- Celestica (Atlanta, GA)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global ... DR1-OPS-GBO **Band:** Level 12 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit Director will manage multiple customers… more
- Verint Systems, Inc. (Atlanta, GA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term,...or equivalent experience + 10+ years overall experience in a customer facing role including… more
- Verint Systems, Inc. (Atlanta, GA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function:** Verint's Customer 360 Director leads our customer...customer value, then operationalize and optimize the end-to-end customer experience . The role will collaborate with… more
- The Coca-Cola Company (Atlanta, GA)
- The Sr. Director II, Customer Growth partners directly with the Customer portfolio of 16 Foodservice customers and leads a team of 6 marketing strategists ... has a high amount of executive level interaction, engagement and stewardship with the customer and Coca-Cola Sr. Leadership. The Sr. Director II Customer … more
- Ryder System (Atlanta, GA)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Group Director of Customer Logistics is primarily responsible for ... in a logistics environment (warehouse, cross dock, transportation) required. required + Related experience at a Director level or higher with multiple location… more
- Datavant (Atlanta, GA)
- …vertical. This is a highly visible, strategic role with significant influence over customer experience and business outcomes. **You Will:** + Lead a team ... bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and...Bring to the Table:** + 10+ years of relevant experience in Customer Success, Account Management, or… more
- NCR VOYIX (Atlanta, GA)
- …around the world to your local favorite around the corner. Job Summary: The Executive Director , Customer Loyalty & Retention will play a pivotal role in shaping ... related field; MBA or advanced degree preferred. + 15-20 years of experience in customer retention, sales, strategy, finance or related roles preferred. + … more
- State of Georgia (Fulton County, GA)
- …Aid Office and supports the department in its mission to provide quality student customer service. The Assistant Director works closely with the Director ... Assistant Director of Financial Aid Georgia - Fulton -...the following: . Responsible for a strong focus on customer service including the ability to diffuse escalated situations… more
- GoTo (Atlanta, GA)
- …of opportunities for growth and learning, blaze your own trail with us. As the Senior Director or Director of Product Management for our ITSG Team, you will be ... and enterprise remote support space-along with expertise in market dynamics and customer insights. You will work closely with engineering, marketing, sales, and … more
- Cherokee Town and Country Club (Atlanta, GA)
- …wine cellar, collaborate with chefs for perfect pairings, and create an unparalleled experience for discerning guests? As the Wine Director at Cherokee Town ... experience in Leadership as a Sommelier or Wine Director . + 7+ years of hospitality experience ...Team Development + Wine Inventory and Cost Management + Customer Service Excellence + Event Planning and Execution +… more
- Titan Corp US (Alpharetta, GA)
- This position is designed to prepare individuals for a position as a Community Director . An Assistant Community Director will be asked to assume greater ... management as well as displaying maturity and good judgment. The Assistant Community Director serves as the individual responsible for the property in the absence of… more
- Lionbridge Technologies (Atlanta, GA)
- …and direction to global operations teams for owned account(s) + Consistently drive excellent Customer experience and service + Establish and monitor KPIs and QBR ... **AI Program Director ** The AI Program Director functions as a Customer - facing,...diverse projects at the same time + 5-8 years' experience in the Localization business + 6 years' … more
- City of Alpharetta, Georgia (Alpharetta, GA)
- Camp Director - Wills Park Summer Day Camp, WP: Extreme, WP: Level -Up, Camp Happy Heart Print ... (https://www.governmentjobs.com/careers/alpharetta/jobs/newprint/4803642) Apply Camp Director - Wills Park Summer Day Camp, WP: Extreme, WP: Level -Up, Camp Happy… more
- PagerDuty (Atlanta, GA)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Fiserv (Alpharetta, GA)
- …review and edit requirements, and ensure the system configurations meet customer needs. Additionally, they will support Mortgage Director 's identification, ... the system defaults. **What you will do:** + Facilitate customer scoping calls and on-site engagements, managing critical path...the time. **What would be great to have:** + Experience with Mortgage Director LOS preferred. +… more
- Humana (Atlanta, GA)
- …a part of our caring community and help us put health first** The Director , Consumer Experience ensures optimized interaction between Humana and its customers ... both associate and consumer facing deliver on intended objectives. The Director , Consumer Experience ensures optimized interaction between Humana and… more