- MultiPlan (Atlanta, GA)
- …Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the monitoring requirements of ... cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders -...few times a month. JOB SUMMARY: A Client Implementation Analyst is responsible for the electronic setup, testing and… more
- Windstream (Atlanta, GA)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. About the ... small and medium sized businesses but may also include independent Internet Service Providers. BTAC analysts interface via phone, chat, and trouble ticketing systems… more
- CAI (Atlanta, GA)
- …Number** R3698 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... to solve requests. **Job Description** We are looking for a bilingual customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- Carrington (Atlanta, GA)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- State of Georgia (Fulton County, GA)
- Budget and Financial Analyst - Office of Medicaid Coordination and Health Systems Innovation (OMC/HSI) Georgia - Fulton - Atlanta ... located in downtown Atlanta. Job Description Job Title: Budget and Finance Analyst , Office of Medicaid Coordination and Health Systems Innovation (OMC/HSI) Pay… more
- Capgemini (Atlanta, GA)
- …on performance) Candidates must be local to Tampa, FL + The Junior Desktop Analyst plays a critical role in providing technical assistance to client end-users for ... software applications, hardware/devices, logging and tracking service call details in ticketing systems, and escalating problems for resolution. Expectation is to… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- **Cloud Technical Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Georgia, Atlanta **Position ID:** J0924-0171 ... Type:** Full Time **Position Description:** Working as a Managed Services Cloud Technical Analyst to play an instrumental role in CGI All Payments solution managed… more
- Warner Bros. Discovery (Atlanta, GA)
- …of inbound and outbound integrations + Preferred experience of working with service desk / ticketing tools, preferable ServiceNow + Proven experience in ... here you are celebrated, here you can thrive. Support Analyst is a fundamental enabler to how we deliver...+ Proficiently manage customer issues and escalations, adhering to service level agreements (SLAs) across severity levels to meet… more
- Sevita (Atlanta, GA)
- …application security + Perform support of production applications by responding to service desk assignments, tracking problems/issues, and following up with ... **Application Programming Analyst ** Develops and maintains software as instructed by...or .net. + Experience with XML, integration, workflow, and Service Oriented Architecture + Experience working on projects requiring… more
- Kuehne+Nagel (Union City, GA)
- …mindset for quality, consider joining us as a consider joining us as a Quality/ Analyst Specialist at our site in Union City, GA. **Your Role** As a Quality ... Specialist/ Analyst , you will report to the Site Manager. You...overdue, damaged shipments or shortages + Analyze complaints of service failures to designated departments for investigation and provide… more
- Public Consulting Group (Atlanta, GA)
- …. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Windstream Communications (Atlanta, GA)
- Network Analyst II in BTAC Arkansas, USA * Georgia * North Carolina, USA * Ohio, USA * South Carolina, USA * United StatesReq #1876 Thursday, August 15, 2024 Kinetic ... Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. ** ** **About… more
- Medtronic (Duluth, GA)
- …in a more connected, compassionate world. **A Day in the Life** As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will support ... problems that originate by telephone in a call center/help desk environment. + Uses expertise in customer service... desk environment. + Uses expertise in customer service and technical knowledge gained from previous experience to… more
- Emory Healthcare/Emory University (Decatur, GA)
- …system for neglected tropical diseases (NTDs). This includes managing a Jira Service Management help desk , making contributions to a Confluence knowledge ... services and support to the NTD community. The Support Analyst is responsible for providing support to users of...resolution of tickets in accordance with defined timelines or service level agreements (SLAs) + Provide real-time virtual assistance… more
- Chick-fil-A (Atlanta, GA)
- …Information Systems, Business, Marketing Degree or related field + 0-2+ years Help Desk /Call Center experience + Customer service experience + Hospitality and/or ... sub-department of Field Operations. We provide support to our corporate users and quick- service restaurants by making it easy for our Operators, Team Members, and… more
- Emory Healthcare/Emory University (Decatur, GA)
- …including video conferences and virtual meetings via Zoom. Collaborating with the Help Desk , this role will respond to daily requests, break/ fix and meeting support ... (ITST) is responsible for all aspects of information technology services from help desk services to digital transformation. ITST aims to allow team members flexible… more
- Compass Group, North America (Atlanta, GA)
- …Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. ... level associates at their respective location. The Technical Support Analyst is the public face of the IT department...to coaching Helpdesk team members to enhance their customer service and technical skills. Other duties as required. Job… more
- Insight Global (Atlanta, GA)
- …An Insight Global Client is seeking a Secret cleared SR Desktop/Helpdesk Tech support analyst with Linux experience Pay rate: $24-29 per hour (depending on level of ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
