- Teleperformance USA (Austin, TX)
- …pinnacle of the company? At TP, the sky is the limit! Purpose The Client Solutions Account Manager will oversee the execution and implementation of ... Category : Client Operations About TP TP is a global,...making that happen. Did you know that our Chief Client Officer started her career at TP as an...You will serve as a trusted advisor to the client and bring a constant desire to add value.… more
- TTEC Digital (Austin, TX)
- …and approaches to client engagements. Designing, configuring and deploying Zoom Contact Center , WFM, QM, and AI solutions in customer environments Design and ... where employees know they can thrive. The Zoom Contact Center Solutions Architect is responsible for the...Contact Center software. Technical experience with various call center technologies including Zoom Contact … more
- City National Bank (Austin, TX)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Oracle (Austin, TX)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Jacobs (Austin, TX)
- …pursuits. * Collaborate with sales teams to secure complex, high-value data center projects. * Participate in client workshops, proposal development, and ... strategic planning to shape winning solutions . * Support business strategy through thought leadership, technical...Environment * Primarily office-based with occasional travel to data center sites and client locations. * Travel… more
- Oracle (Austin, TX)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Austin, TX)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Austin, TX)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Austin, TX)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- CGI Technologies and Solutions, Inc. (Austin, TX)
- …detection time according to established procedures. . Demonstrate excellent communication and client care skills by documenting all activities within our client ... restoration techniques. . Act as the escalation point for client requests for information and presence. . Mentor team...response . Experience working in an IT Security Operations Center using SANS methodology . Experience and extensive knowledge… more
- Concentrix (Austin, TX)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Oracle (Austin, TX)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Transdev (Austin, TX)
- …inclusive culture. Transdev provides a broad range of services for the client 's autonomous driving testing and development efforts. The Operations Supervisor is ... unit; while acting as the Transdev liaison between the Client 's program managers and Transdev employees. They manage a...20% of the time + Available to be on call and responsive for 24/7 operations Physical Requirements: +… more
- Emerson (Austin, TX)
- …acquired knowledge of the Fisher product portfolio, broader Emerson connectivity solutions , and services knowledge, along with industrial automation domain knowledge ... to define and implement solutions for our customers. The **Systems and Applications Engineer**...by ensuring a common understanding of requirements between the client , sales, and execution. + Where appropriate, lead or… more
- Charles Schwab (Austin, TX)
- …households, and advisors through various channels (Schwab.com, rep tools, branch tools, call center , etc.). This group is primarily focused on building, ... us "challenge the status quo" and transform the finance industry together. The Client Data Technology team is responsible for Charles Schwab's core client … more
- Public Consulting Group (Austin, TX)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Austin, TX)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Austin, TX)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- Prime Therapeutics (Austin, TX)
- …+ Previous project management skills + Previous experience with RxClaim + Previous call center experience + Certified Pharmacy Technician (CPhT) + Previous work ... world class status in operational effectiveness and pharmacy and client experience while ensuring compliance and adherence to all...Industry + Previous experience leading a team in a call center environment Every employee must understand,… more
