- Coinbase (Austin, TX)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Austin, TX)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...business within a given region. The Customer Success Manager will work closely with… more
- UKG (Austin, TX)
- …through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a high-impact ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- UKG (Austin, TX)
- …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
- Realtor (Austin, TX)
- …will be responsible for managing and evolving the platforms that power our Concierge team , including phone systems, scripting tools, call analytics, and referral ... and continue to Love Your Career at **Realtor.com** **(R)** , Realtor.com 's Concierge call center vets and connects home buyers and sellers (consumers) with… more
- General Motors (Austin, TX)
- … Customer Care will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer feedback programs. + Strong, ... **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products… more
- SHI (Austin, TX)
- …roadmap based on customer & market insights. + Partner with Marketing to tune customer and field collateral to empower the success of our field sales teams. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Austin, TX)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more
- SHI (Austin, TX)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...+ Establish KPIs and performance metrics to measure the success of service alliances. + Monitor partner performance and… more
- Concentrix (Austin, TX)
- …Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Social ... Description The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or… more
- SHI (Austin, TX)
- …driving Cisco based activities and opportunities continue to progress + Manage pipeline, customer success metrics and tracking to key results + Consult directly ... during the sales cycle + Transition customers to the appropriate Cisco Customer Success Manager **Behaviors and Competencies** + Adaptability: Can adjust… more
- SHI (Austin, TX)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Austin, TX)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...partner relationship management. The Director will be sales and customer -facing and will work with various departments within the… more
- SHI (Austin, TX)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Austin, TX)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...SHI's digital marketing programs, including cobranded campaigns with partners. Success will be measured by; an overall increase of… more
- SHI (Austin, TX)
- …are driving Microsoft based activities and opportunities continue to progress + Manage pipeline, customer success metrics and tracking to key results in CRM + ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- SHI (Austin, TX)
- …of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard. + Customer -Centric Mindset: Can take ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...- all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Leap (Austin, TX)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Austin, TX)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more