- Zoom (Austin, TX)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Austin, TX)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Austin, TX)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Austin, TX)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Georgetown, TX)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Zions Bancorporation (Austin, TX)
- …Results:** Meet revenue goals and key performance metrics for growth, retention , and customer satisfaction. **Build Connections:** Develop relationships through ... looking for a **seasoned Business Banking Relationship Manager** to lead growth in the dynamic **Austin market** . In...partnerships with centers of influence like CPAs and attorneys. ** Lead with Insight:** Gain deep knowledge of each client's… more
- PagerDuty (Austin, TX)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Global Foundries (Austin, TX)
- …process by providing the statistical forecast, generating insights, and leading the Customer Collaboration process with the customer business managers + Analyze ... compute forecast accuracy metrics (Weighted Forecast Accuracy, Bias, etc.) to make customer -specific forecast input recommendations + Partner with Sales to align on… more
- NTT America, Inc. (Austin, TX)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Austin, TX)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- EMS LINQ (Austin, TX)
- …will be responsible for designing and executing strategies to ensure exceptional customer experiences, driving customer satisfaction, retention , and loyalty. ... with the company's goals and objectives. + Drive initiatives to enhance customer satisfaction, retention , and loyalty through exceptional support experiences. +… more
- SHI (Austin, TX)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Austin, TX)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Austin, TX)
- …customer relationships through regular interactions. * Manage renewal processes to ensure customer retention . * Collaborate with sales and support teams to ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...initiatives. Skills: * Leadership: Proven ability to manage and lead teams effectively. * Analytical Skills: Ability to analyze… more
- Wolters Kluwer (Austin, TX)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Enverus (Austin, TX)
- Customer Success Manager, Power & Renewables Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers ... energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections...sustainable tomorrow. We will be seeking a highly driven Customer Success Manager to join our Sales team in… more
- Capital One (Austin, TX)
- …market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals. + Ensure that all ... Market Leader, Customer Growth - Business Cards & Payments (TX,...and day-to-day leadership of the team. This role will lead a team of sellers within a specific geographic… more
- Global Foundries (Austin, TX)
- …opportunities, and the chance to network with executives. Summary of Role: The Customer Business Manager Intern Role is part of the extended foundry sales team ... from pre-order to order fulfillment through invoice in achievement of customer satisfaction. Located in Austin, TX. Essential Responsibilities include: + Business… more