- Pearson (Austin, TX)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Austin, TX)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Austin, TX)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- Amazon (Austin, TX)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but...specified SLA. * Drive optimal program and Customer Success Manager satisfaction. *… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- Verint Systems, Inc. (Austin, TX)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Success Manager will support clients to improve the ... intelligence of their sales and service agents. The Senior Customer Success Manager will work...manage client and internal team communications at both the Program and Executive levels + Identify opportunities to expand… more
- Amazon (Austin, TX)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Amazon (Austin, TX)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... one of the world's largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive… more
- Amazon (Austin, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... influence without explicit authority will be key to your success . Additionally, every day will bring new and exciting...define a vision, roadmap and long-term direction for a program that is the flywheel for customer … more
- Sprinklr (Austin, TX)
- …delivery challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape delivery strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Delivery Manager ** , you will lead… more
- DXC Technology (Austin, TX)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success , Account Management, or a technical customer -facing role. ... the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we **Location:** This is a remote… more
- EPAM Systems (Austin, TX)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Establish and maintain performance metrics to evaluate project and program success + Prepare regular reports and...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- EBSCO Information Services (Austin, TX)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Amazon (Austin, TX)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... help us grow. As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. You… more
- Amazon (Austin, TX)
- … customer 's unique challenges, then craft innovative solutions that accelerate their success . This customer -first approach is how we built the world's most ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...strategic opportunities, cloud use cases, establish roadmaps and actionable program plans, capture success criteria, build advanced… more
- Lincoln Financial (Austin, TX)
- … customer experience, customer engagement, vendor or relationship management, customer success , or similar role related to the specific responsibilities ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...needs of Lincoln's customers + Defines the vision and success measures for prioritized product offering(s) in collaboration with… more
- FranklinCovey (Austin, TX)
- …of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) strategy, manage our ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Amazon (Austin, TX)
- …shape the delivery driver support experience for one of the largest and most complex customer service operations in the world. As a Sr. Product Manager -Tech in ... to serve our delivery drivers from Amazon's Flex mobile app and our customer service associates (CSAs), working backwards from their most important scenarios to… more
- ServiceNow, Inc. (Austin, TX)
- …Join us as we pursue our purpose to make the world work better for everyone. The Customer Story Development Manager is a key player on the Customer Marketing ... + **Pitching to Customers & Sales Teams:** Act as an advocate for the Customer Marketing program , helping customers, partners, and account teams understand the… more
- ServiceNow, Inc. (Austin, TX)
- …time working in the information technology and cloud industries in a consulting, customer advocacy, product marketing, customer success , value realization, ... of ServiceNow's AI Platform for Business Transformation within the customer service LOB. Success in this role...framework. Recruit and engage customers to join the ServiceNow customer advocacy program that attracts and appreciates… more