- Red River (Austin, TX)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... Tasks:** + Uncover opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud, Cyber Security, Voice solutions and More. + Make… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- CAI (Austin, TX)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- GovCIO (Austin, TX)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- TEKsystems (Austin, TX)
- …enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer service and technical troubleshooting ... Job Title: Service Desk Analyst Location: Austin, TX...Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and applications… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... second-level technical support for escalated incidents and service requests from Tier 1 Help Desk ....if no degree + . 3+ years of progressive IT support experience, including Tier 1 and… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... b>Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Robert Half Technology (Austin, TX)
- …front-line IT support by responding to inbound calls, emails, and service desk tickets. Key Responsibilities: + Provide basic support and ... actively partnering with a client to identify a Help Desk Tier I contractor. This role will report onsite... items. Requirements Qualifications: + 3+ years in Helpdesk/Desktop Support with excellent customer service skills +… more
- Cayuse Holdings (Austin, TX)
- …TITLE:_** Help Desk 1 Technician **_CAYUSE COMPANY:_** Cayuse Civil Service , LLC **_LOCATION_** Austin, TX **_SALARY:_** $15.64 - $22.34 **_EMPLOYEE TYPE:_** ... Full-Time Hourly Non-Exempt The Help Desk 1 Technician is integral to the ...focus of this role is to provide front-line technology support by answering and responding to inbound calls/emails in… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- GovCIO (Austin, TX)
- …support or similar role. + Previous supervisory or leadership experience in IT support . + Strong problem-solving and analytical skills. + Excellent ... **Overview** GovCIO is hiring for a IT Technical Shift Lead (Desktop Support )....Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts.… more
- AccentCare, Inc. (Austin, TX)
- Overview End User Support - IT Field Services Location: Austin, TXPosition: End User Support - IT Field ServicesJob ID: 71824 Remote/Virtual Position: ... Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure...Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single… more
- DR Horton, Inc. (Austin, TX)
- …The right candidate will,with some supervision, provide user guidance and first level support of PC hardware, software, and LAN/WAN issues by assisting with problem ... to telephone calls. Remedy tickets and emails for technical support * Records all problems reported and resolutions within...type problems * When needed, consults with Level II IT Technicians * Travel may be required * Is… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- Ricoh Americas Corporation (Round Rock, TX)
- …for technical support and customer service excellence. + Prior experience in IT Help Desk Support , preferably with exposure to both application and ... diagnose, and resolve issues promptly. + Collaborate closely with internal support resources, minimizing service dispatches and escalating complex issues… more
- Concentrix (Austin, TX)
- …experience in Social Media, Technical Support , Case Management, Contact Center Customer Service or Help Desk preferred + BA/BS degree preferred + Able to ... Job Title: VR Gaming Developer Support Specialist Job Description In the role of...resources, to resolve non-standard and/or escalated issues + Ensure service delivered to our customers meets contractual Key Performance… more
- Cognizant (Austin, TX)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- R1 RCM (Austin, TX)
- …PRN - as needed, 48 hours required a month, 24 hours on call, support sister site, additional hours available.** R1 is the leading provider of technology-driven ... AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- Molina Healthcare (Austin, TX)
- …and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered ... will oversee and manage Disaster Recovery related to the Information Technology ( IT ) organization's technology services to all customers working closely with the… more
