- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- HCA Healthcare (Austin, TX)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... you have the PRN career opportunities as a(an) Technical Analyst Intern PRN you want with your current employer?...if needed. GENERAL RESPONSIBILITIES + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Prime Therapeutics (Austin, TX)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more
- Amazon (Austin, TX)
- …escalation process for systems outages and submit problem tickets to the hot desk , and initiate appropriate tactics to ensure service levels are maintained ... invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The...must clearly communicate to all stakeholders' timelines, description of service quality, risks, and resources needed. Key job responsibilities… more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies… more
- HCA Healthcare (Austin, TX)
- …across the enterprise + . Resolve complex issues and requests escalated from the Service Desk or other service resources for advanced clinical applications ... Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and… more