- SHI (Austin, TX)
- **Job Summary** The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17137/asg- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- TEKsystems (Austin, TX)
- …for client systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have strong verbal and ... satisfaction * Provides incident status updates to management and end-users per service level guidelines * Support and maintain effective relationships with users… more
- Marriott (Austin, TX)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- HCA Healthcare (Austin, TX)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... you have the career opportunities as an EHR Support Analyst II you want with your current employer? We...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- Cayuse Holdings (Austin, TX)
- …Cayuse. **Responsibilities** + Support and respond to incidents working with the the Service Desk and Desktop support teams + Oversee incident documentation, ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...a high energy IT environment working closely with IT Service Desk , and IT Operations support +… more
- Cayuse Holdings (Austin, TX)
- …Respond to and resolve issues focusing on the Microsoft environment and AWS + Support Service Desk and other members of the Desktop support team + Document SOPs ... increased profitability and accelerated time to market. **Primary Focus** The Desktop Analyst Provide day-to-day operational service and support for defined… more
- Marriott (Austin, TX)
- …Responsible for line management, task management, technical direction and overall Service Level accountabilities for the z/TPF mainframe infrastructure. The role ... performance monitoring. + Resolves and makes decisions on more complex, non-routine service requests. + Understand the business and customer needs to introduce… more
- Marriott (Austin, TX)
- …N **Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties using the ... and technical support to Business, PMS, and the Technical Service Desks clients 24X7. Acts as a functional technical...Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT… more
- SitusAMC (Austin, TX)
- …solutions to business requirements + Provide 1st, 2nd, and 3rd level support to Service Desk and other staff + Troubleshoots problems, answer hardware and ... 5+ years of industry and/or relevant experience, typically at a Senior Analyst or Analyst level role or external equivalent. + Fluent in Python, Powershell, and… more
- Mathematica (Austin, TX)
- …of vulnerability management and remediation * Troubleshoots escalated security and networking service desk tickets * Performs incident response and the ... candidates have certifications such as: o Cisco CyberOps Associate o Cybersecurity Analyst + (CySA+) certification o Linux+ certification * Ability to work one… more
- HP Inc. (Austin, TX)
- …Management, Remarketing Reporting, and SQL Database Management. + Oversee Lease Desk Analyst responsibilities as the central coordinator for interactions ... medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by… more