- Trustmark (Indianapolis, IN)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Lincoln Financial (Indianapolis, IN)
- …Representative , you will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...point in contact for the employee (member) and initiating claims or leaves to provide a positive customer experience… more
- Concentrix (Indianapolis, IN)
- … Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or benefits/insurance ... Job Title: Customer Service Representative -Remote (Healthcare) Job Description **JOB DESCRIPTION** The Customer...you will: + Provide inbound customer support using a call flow guide + Help customers with healthcare needs… more
- McLaren Health Care (Indianapolis, IN)
- …years' experience in a in a physician health care office environment or high-volume call center **Preferred:** + Associate degree in business, health care or ... We are looking for a Provider Service Representative , to join us in leading our organization...will include problem solving, eligibility, benefit, and resolution of claims issues. Assists in providing linkage to the Medical… more
- Elevance Health (Indianapolis, IN)
- …+ HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Utilization Management Representative I** **Virtual:** This role enables associates to...impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides… more
- McLaren Health Care (Indianapolis, IN)
- …+ One (1) year experience in a physician health care office environment or high-volume call center . + One (1) yearexperience and knowledge of HMO, PPO, TPA, PHO ... be responsible for assisting providers with eligibility, benefit, and resolution of claims issues. **Burmese or Spanish speaking individuals required.** **This is a… more
- Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Indianapolis, IN)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Director will author/review **clinical pharmacology** submission documents and representative of the department at different product development team meetings.… more
- Highmark Health (Indianapolis, IN)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more