- Pearson (Boston, MA)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CVS Health (Boston, MA)
- …it all with heart, each and every day. **Position Summary** As a CVS Health IT Customer Service Analyst , you will provide remote Level 2 technical support to ... team player that can collaborate to resolve complex issues. * Excellent customer service ethic with ability to communicate with and train non-technical audiences… more
- CAI (Boston, MA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Oracle (Boston, MA)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- State of Massachusetts (Boston, MA)
- …digestible manner. This position requires the ability to deliver excellent customer service while efficiently processing helpdesk tickets. *Responsibilities ... or public sector setting. * A professional and positive demeanor with a customer service approach to problem solving. * Helpdesk experience supporting external… more
- UKG (Boston, MA)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- Wayfair (Boston, MA)
- …Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer Service (CS) team combines cutting-edge technology with genuine human ... with cross-functional stakeholders to design and implement initiatives that enhance Customer Service operations. + Lead multiple high-impact projects from… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Renaissance (Boston, MA)
- …area or equivalent combination of education and related experience + 3+ years of customer service experience, including Renaissance customer service , ... own our actions, and grow and evolve. **Job Description** As a Data Integration Analyst II at Renaissance, you will play a vital role in overseeing seamless data… more
- City National Bank (Boston, MA)
- …clients. * Strong commitment to working as a team and providing excellent customer service . *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $101,231 ... *IT RISK & CONTROL SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and… more
- Boston Public Schools (Boston, MA)
- …competing priorities, and prioritizing resources. + Excellent interpersonal skills. + Strong customer service focus. + Strong problem solving skills. + The ... is seeking to fill the position of Special Education Analyst in the Office of Data and Accountability. The...the Office of Data and Accountability. The Special Education Analyst will focus specifically on performing data analyses that… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Boston University (Boston, MA)
- …ability to execute data pulls and develop custom reports. + Strong organizational and customer service skills, with the ability to manage multiple priorities in ... **HR BUSINESS ANALYST , HR - Systems** **Job Description** **HR BUSINESS...limited to Personnel Administration (PA), Organizational Management (OM), Manager Self- Service (MSS), Employee Self- Service (ESS), and Payroll,… more
- Ally (Boston, MA)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
- Capital One (Boston, MA)
- Sr. Business Analyst , Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within ... success of a business. **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Intermountain Health (Boston, MA)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- Intermountain Health (Boston, MA)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- CBRE (Boston, MA)
- Transaction Analyst (Remote NYC Metro) Job ID 244534 Posted 27-Oct-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... United States of America **About the Role:** As a CBRE Transaction Management Analyst , you will provide evaluation and support the execution of real estate… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. Customer Service : Ability to provide a high level of customer ... making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to... service and staff training to meet customer service standards and expectations for the… more
- Cardinal Health (Boston, MA)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more