- Thruway Fasteners, Inc. (Rochester, NY)
- …Thruway has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to ... customer service person for our Key, Target and Key-Sub customers....sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing… more
- Molina Healthcare (Rochester, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more… more
- SUNY Geneseo (Geneseo, NY)
- …skills + Ability to manage and complete work independently + Provide outstanding customer service and teamwork + Excellent communication skills + Demonstrated ... for in-house and third-party application. - Configure applications per customer requirements. -Troubleshoot problems. -Manage vendor support . -Daily… more
- Paylocity (Rochester, NY)
- …general support and provide coaching. + Mentor and Coach teams to exceed customer service provided to clients. + Identify areas of improvement and provide ... actions needed to improve the department while maintaining client service success. The Team Lead must be...(For internal candidates). + Minimum two years' experience in customer service or a client interfacing role.… more
- Kohl's (Greece, NY)
- …on sell through and seasonal changes + Support point of sale and customer service departments to deliver speed of service transactions while creating ... processes focused on consistent execution. You will deliver excellent customer service and operational efficiency. What You'll...with other associates on merchandising incoming product focusing on customer experience All Lead roles at… more
- University of Rochester (Rochester, NY)
- …and across the organization to foster opportunities for revenue enhancement, enhanced customer service and learning and development. May perform other duties ... required - Excellent problem-solving skills - Excellent communication skills - Excellent customer service skills Preferred: - Certification in Professional Fee… more
- Walgreens (Henrietta, NY)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- TTEC (Rochester, NY)
- …and ignite your career with TTEC's award-winning employment experience. As a ** Customer Service Representative** working **onsite in Rochester, NY** , you'll ... equivalent + Recognize, apply and explain your product or service knowledge + Computer experience **What You Can Expect**...Lead . You'll contribute to the success of the customer experience and the overall success of the team.… more
- Deloitte (Rochester, NY)
- Lead Quality Engineer (Test Automation) Role Overview: As a Quality Engineer specializing in test automation, you will actively engage in your quality engineering ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop quality engineering solutions that solve… more
- Deloitte (Rochester, NY)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Rochester Regional Health (Rochester, NY)
- …care, including organization of, assignment and coverage of workloads. Provide superior customer service by modeling the Brand Promise and Core Values. ... Job Title: Lead Respiratory TherapistDepartment: Unity Respiratory Therapy Location: Unity...as a working shift resource, provide direct oversight, assistance, support , and problem resolution to Respiratory Staff during assigned… more
- Insight Global (Fairport, NY)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Experience leading a customer -facing team ( support , service , call ... Job Description Youll lead a small but growing support ...improve after-hours accountability, and be the voice of the customer across Alpine. 100K OTE We are a company… more
- Rochester Regional Health (Rochester, NY)
- …using EMR software + Additional basic computer skills required + Excellent customer service and communication skills required. EDUCATION: LICENSES / ... JOB TITLE: Lead Finance & Authorization Specialist DEPARTMENT: Finance LOCATION:...through the use of Rochester Regional Health's Estimate Tool. Support internal offices with generating estimates for future services,… more
- University of Rochester (Rochester, NY)
- …Treatment Plan Coordinator and administrative duties requiring highly advanced customer service skills. Responsible for considerable departmental administrative ... work performed in the department. Provides daily direction and support to Administrative support staff. Assigns and...and experience required - Dental Experience preferred - Strong customer service skills (via telephone and in… more
- Honeywell (Pittsford, NY)
- …Require Upgrading Their Versions Of Lenel On-Guard To Increase System Stability And Support Down-stream Applications That Rely On On-Guard Service To Perform ... For Future Growth. Do You Enjoy Working From The Customer Perspective And Diving Deep On Issues? As A...Responsible For The Overall Health Of Our Cloud-based Managed Service And Develop Key Automation Tools For Our Customers.… more
- Taco Bell (Henrietta, NY)
- …set their own wage and benefit programs that can vary among franchisees." Role: Support the RGM by running great shifts in a self-sufficient manner. Take ownership ... and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction + Execute the MIC (Manager-In-Charge) Success Routine and… more
- University of Rochester (Rochester, NY)
- …follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage CSC Control ... the individual, and internal equity considerations._ **Responsibilities:** Responsible for the Customer Service Center, the main communication hub for University… more
- University of Rochester (Rochester, NY)
- …for more complex requests. Achieves and maintains proficiency in provision of excellent customer service , accuracy and efficiency of work. Coordinates urgent and ... and experience; - 1 year of leadership experience preferred. - Demonstrated customer service skills required. - Medical Terminology and experiences with… more
- Michaels (Victor, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - ROCH-VICTOR, NY Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
- University of Rochester (Rochester, NY)
- … of all functions. Provides hands-on support for clients with excellent customer service skills. Works with IT to deliver solutions that meet documented ... of LAN/WAN technologies, including design, hardware and protocols required + Exceptional customer service and communication skills. Ability to diffuse difficult… more