- Kimpton Hotels & Restaurants (Cleveland, OH)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service ...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Drury Hotels (Cleveland, OH)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Drury Hotels (Cleveland, OH)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Cleveland, OH)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Live Nation (Cleveland, OH)
- … agent will be responsible for providing accurate information and exceptional guest services related to upcoming shows, special events, concerts, restaurant ... bank procedures and check-out procedures . Maintain superior customer service both in person and over the phones ....Guest relations (including sales of additional products and services ) . Will Call window (troubleshooting ticketing issues) .… more
- Aimbridge Hospitality (Cleveland, OH)
- …include evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability ... Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the … more
- Marriott (Cleveland, OH)
- …Information** Flexible shift **Job Number** 24062971 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Cleveland, 1515 West ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- HEI Hotels and Resorts (Cleveland, OH)
- …Date5 days ago(6/3/2024 9:07 AM) Requisition ID2024-48720 CategoryFront Desk / Guest Services Position TypeRegular Full-Time FLSA StatusNon-Exempt Location ... looking for individuals who have a passion for outstanding service . We strive to create an experience where the...marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room… more
- Aimbridge Hospitality (Cleveland, OH)
- …meeting. + Focus the Front Desk Department on their role in contributing to the guest service scores. + Monitor all VIP's special guests and requests. + Maintain ... PropertyResidence Inn Cleveland Downto Posted Date2 weeks ago(5/30/2024 6:40 AM) ID2024-314261 LocationUS-OH-Cleveland CategoryFront Office/ Guest Services TypeRegular… more
- Aimbridge Hospitality (Cleveland, OH)
- …training. PropertyHotel Cleveland Posted Date2 weeks ago(5/29/2024 11:19 AM) ID2024-330567 LocationUS-OH-Cleveland CategoryFront Office/ Guest Services ... Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she… more
- Aimbridge Hospitality (Independence, OH)
- …meetings as required by management. + Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As ... PropertyExtended Stay Cleveland Independ Posted Date2 weeks ago(5/29/2024 11:06 PM) ID2024-330784 LocationUS-OH-Independence CategoryFront Office/ Guest Services TypeRegular… more