• Data Scientist Principal

    USAA (Phoenix, AZ)
    …learning (AI/ML) across USAA's enterprise, including key bank operations such as ** call center optimization, complaints program analytics, and digital servicing ... developing agent -based AI solutions tailored to banking operations such as call center automation, digital servicing, and complaints resolution. + Proven… more
    USAA (11/05/25)
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  • Senior Engineering Manager (Customer…

    Coinbase (Phoenix, AZ)
    …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer… more
    Coinbase (11/05/25)
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  • Integration Technology Lead, M&A

    Humana (Phoenix, AZ)
    …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... support models into enterprise operations. + Collaborate with IT finance on post-acquisition budget management.Role Overview **Governance & Continuous Improvement**… more
    Humana (11/12/25)
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